Fundamentals of Communication Practice Exam
Communication is primarily concerned with which of the following?
Sharing information and meaning
B. Expressing emotions
C. Controlling behavior
D. Persuading others
Which of the following is NOT one of the primary components of the communication process?
Sender
B. Message
C. Feedback
D. Environment
The study of communication began in which ancient civilization?
Egypt
B. Greece
C. Rome
D. China
Which model of communication emphasizes the two-way nature of communication, including feedback?
Linear Model
B. Interactive Model
C. Transactional Model
D. Shannon-Weaver Model
The term “noise” in communication refers to:
Loud background sounds
B. Any barrier to effective communication
C. A disagreement between communicators
D. Unnecessary details in the message
Which communication theory focuses on the ways individuals develop shared meaning through symbols?
Social Exchange Theory
B. Symbolic Interactionism
C. Cognitive Dissonance Theory
D. Uses and Gratifications Theory
Which context of communication involves communication between two individuals?
Public Communication
B. Interpersonal Communication
C. Small Group Communication
D. Mass Communication
Intercultural communication is most influenced by which of the following factors?
Geographic proximity
B. Power dynamics
C. Cultural differences
D. Economic conditions
The term “mass communication” refers to:
Face-to-face conversations in large crowds
B. Communication through mediums like TV, radio, or newspapers
C. Group discussions involving more than 50 people
D. Government-sponsored public addresses
Which theory explains how people reduce uncertainty in initial interactions?
Expectancy Violations Theory
B. Uncertainty Reduction Theory
C. Social Penetration Theory
D. Relational Dialectics Theory
In small group communication, “groupthink” refers to:
Open-minded discussions leading to innovation
B. Group members working together despite conflicts
C. A tendency for members to conform and avoid conflict
D. A lack of agreement among group members
A speaker’s credibility is most influenced by:
Their physical appearance
B. Their perceived expertise and trustworthiness
C. The length of their speech
D. The humor in their delivery
Nonverbal communication includes:
Written words
B. Spoken words
C. Facial expressions, gestures, and tone
D. Grammar and sentence structure
Which of the following is an example of interpersonal communication?
Posting a tweet on social media
B. Having a one-on-one conversation with a friend
C. Watching a news broadcast
D. Giving a speech to an audience
In public communication, effective persuasion depends on:
Length of the speech
B. Using highly technical language
C. Appeal to ethos, pathos, and logos
D. Speaking louder than the audience
Which theory explains how mass media shapes public perception by choosing which issues to highlight?
Agenda-Setting Theory
B. Cultivation Theory
C. Spiral of Silence Theory
D. Media Dependency Theory
The concept of “high-context” communication is associated with:
Individualistic cultures
B. Cultures that rely heavily on explicit verbal messages
C. Collectivist cultures with reliance on nonverbal cues
D. Formal and professional communication
An example of semantic noise in communication would be:
Static on a phone line
B. Misunderstanding a technical term
C. A loud construction site nearby
D. A poorly lit video call
Which of the following is a principle of effective interpersonal communication?
Avoiding conflicts at all costs
B. Using active listening skills
C. Dominating the conversation
D. Avoiding nonverbal communication
A key characteristic of transactional communication is:
Feedback occurring in real-time
B. Message delivery being unidirectional
C. Delayed responses to messages
D. Messages being influenced by noise
In intercultural communication, ethnocentrism refers to:
Embracing cultural diversity
B. Judging another culture by the standards of one’s own
C. Adopting the values of another culture
D. Ignoring cultural differences entirely
Which of the following is an example of small group communication?
A family dinner discussion
B. A manager addressing employees via email
C. A team brainstorming session
D. Watching a live webinar
The term “kinesics” refers to:
The study of body language and gestures
B. The study of vocal tone
C. The use of space in communication
D. Written forms of communication
The primary purpose of a persuasive speech is to:
Entertain the audience
B. Share information
C. Change attitudes, beliefs, or behaviors
D. Summarize key points of an argument
Which of the following best describes “feedback” in communication?
The noise that disrupts the message
B. The audience’s response to the sender’s message
C. The sender’s body language
D. The context of the communication
Which communication theory focuses on the balance between costs and rewards in relationships?
Social Penetration Theory
B. Social Exchange Theory
C. Expectancy Violations Theory
D. Communication Accommodation Theory
Interpersonal communication skills include all of the following EXCEPT:
Empathy
B. Active listening
C. Assertiveness
D. Public speaking
A dyadic communication exchange involves how many people?
One
B. Two
C. Three
D. Four
In communication, the “context” refers to:
The physical and psychological environment
B. The sender of the message
C. The medium used to deliver the message
D. The emotional tone of the message
Which of the following is NOT considered a type of noise in communication?
Physical noise
B. Semantic noise
C. Psychological noise
D. Verbal noise
Which of the following is a characteristic of effective communication?
One-way interaction
B. Clarity and conciseness in the message
C. Avoiding feedback from the receiver
D. Relying entirely on nonverbal cues
What is the primary focus of Shannon and Weaver’s Model of Communication?
Social contexts of communication
B. The process of encoding, transmitting, and decoding messages
C. The emotional connection between sender and receiver
D. The role of nonverbal communication
Paralanguage refers to which aspect of communication?
Choice of words
B. Vocal elements such as pitch, tone, and rate
C. The meaning of a message
D. Body language and gestures
The term “proxemics” refers to:
The use of time in communication
B. The use of personal space in communication
C. The study of written communication
D. The structure of arguments
Which type of communication occurs without the use of spoken or written words?
Verbal communication
B. Nonverbal communication
C. Mass communication
D. Public communication
The term “gatekeeping” in mass communication refers to:
The control of information by media outlets
B. The delivery of public speeches
C. The use of feedback in communication
D. The elimination of noise in the communication process
What is “cultural relativism” in the context of intercultural communication?
Believing one’s culture is superior to others
B. Judging cultures based on one’s own cultural values
C. Understanding and accepting cultural differences
D. Avoiding interactions with other cultures
In the transactional model of communication, communicators are seen as:
Alternating between sender and receiver roles
B. Passive receivers of information
C. Simultaneously sending and receiving messages
D. Focused only on verbal messages
Which of the following is a characteristic of small group communication?
Large audience with minimal interaction
B. Involves more than two people but typically fewer than 15
C. Absence of feedback among participants
D. Communication mediated by technology
Which communication concept explains the tendency to interpret others’ behavior based on personal biases?
Attribution Theory
B. Agenda-Setting Theory
C. Spiral of Silence Theory
D. Expectancy Violations Theory
What is the primary purpose of intercultural communication?
To reinforce stereotypes
B. To overcome cultural differences and build understanding
C. To avoid conflicts between cultures
D. To impose one culture’s values on another
Which of the following is an example of public communication?
A video call between friends
B. A televised political debate
C. A private diary entry
D. A group meeting among colleagues
The term “chronemics” refers to:
The study of personal space in communication
B. The study of time and its impact on communication
C. The study of verbal communication
D. The use of tone in communication
Which of the following is NOT a type of listening?
Critical listening
B. Appreciative listening
C. Comprehensive listening
D. Selective encoding
What is the term for adapting one’s communication style to match others’?
Active listening
B. Communication Accommodation
C. Social Penetration
D. Uncertainty Reduction
A “low-context” communication style relies heavily on:
Nonverbal cues
B. Direct and explicit verbal messages
C. Shared cultural understanding
D. Emotional tone
Which theory suggests that repeated exposure to media shapes an individual’s perception of reality?
Social Learning Theory
B. Cultivation Theory
C. Diffusion of Innovations Theory
D. Spiral of Silence Theory
In group communication, “synergy” occurs when:
Group members focus on individual goals
B. The group achieves results greater than the sum of individual contributions
C. Conflict disrupts the group’s objectives
D. Groupthink dominates the decision-making process
In intercultural communication, “stereotyping” refers to:
Understanding cultural differences
B. Forming generalized beliefs about a group of people
C. Avoiding cultural interactions
D. Promoting cultural diversity
Which of the following is a primary barrier to effective communication?
Empathy
B. Noise
C. Eye contact
D. Active listening
The “Uses and Gratifications Theory” suggests that:
Media dictates audience behavior
B. Audiences actively select media based on their needs and desires
C. Media creates long-term stereotypes
D. Audiences passively consume media content
What is the purpose of feedback in the communication process?
To control the sender
B. To verify the message was received and understood
C. To add noise to the communication process
D. To eliminate nonverbal cues
Which type of listening is focused on evaluating and analyzing the content of the message?
Appreciative listening
B. Critical listening
C. Empathetic listening
D. Passive listening
Which of the following is an example of intrapersonal communication?
Giving a speech at a conference
B. Writing in a personal journal
C. A conversation with a friend
D. Brainstorming ideas in a group
Emotional intelligence in communication involves:
Avoiding emotional expressions
B. Understanding and managing one’s own emotions and those of others
C. Focusing only on logical arguments
D. Ignoring emotional contexts in communication
“Haptics” refers to which aspect of nonverbal communication?
Eye contact
B. Touch
C. Facial expressions
D. Posture
In small group communication, which role focuses on maintaining harmony within the group?
Task-oriented roles
B. Maintenance roles
C. Leadership roles
D. Decision-making roles
Encoding in the communication process refers to:
Deciphering the meaning of a message
B. Translating thoughts into a message
C. Providing feedback to the sender
D. Eliminating noise from the message
The term “media literacy” refers to:
Understanding the technical aspects of media production
B. The ability to access, analyze, evaluate, and create media
C. Reliance on media for communication
D. Passive consumption of media messages
Which of the following is the best example of a “channel” in communication?
The noise that disrupts communication
B. A telephone used to deliver the message
C. The sender of the message
D. The environment in which the message occurs
Which of the following is an essential element of the communication process?
Audience size
B. Noise elimination
C. Sender, receiver, and message
D. Use of technology
In interpersonal communication, “self-disclosure” refers to:
Revealing personal information to others
B. Avoiding sensitive topics during a conversation
C. Providing constructive criticism to others
D. Hiding one’s thoughts and feelings
What is the “social penetration theory”?
It describes how individuals form stereotypes in society
B. It explains how relationships deepen through self-disclosure
C. It focuses on reducing uncertainty in relationships
D. It studies the impact of technology on relationships
In which type of culture is communication typically high-context?
Individualistic cultures like the U.S.
B. Collectivist cultures like Japan
C. Cultures with a focus on technology
D. Cultures with high power distance
The concept of “noise” in communication refers to:
Only loud sounds that interrupt communication
B. Any factor that disrupts or interferes with message transmission
C. The sender’s use of jargon
D. The receiver’s feedback to the message
What is a key component of ethical communication?
Manipulating messages to achieve goals
B. Communicating only when necessary
C. Being honest and respectful in delivering messages
D. Avoiding controversial topics
“Kinesics” is the study of:
Tone of voice
B. Physical space in communication
C. Body language and gestures
D. Written messages
The “two-step flow” theory of communication highlights:
The role of mass media in directly influencing audiences
B. The influence of opinion leaders in shaping public attitudes
C. The importance of feedback in communication
D. The direct transfer of information from sender to receiver
What is the primary goal of persuasive communication?
To entertain the audience
B. To inform the audience about an issue
C. To influence the beliefs, attitudes, or actions of others
D. To demonstrate effective public speaking skills
Which theory explains how people form impressions based on initial information?
Attribution Theory
B. Primacy Effect
C. Uncertainty Reduction Theory
D. Cultivation Theory
Which of the following is an example of asynchronous communication?
A face-to-face conversation
B. A live video conference
C. Email communication
D. A phone call
What does the term “feedback loop” refer to in the communication process?
Repetition of the message by the sender
B. The receiver’s response to the sender’s message
C. The use of verbal and nonverbal cues simultaneously
D. The noise that disrupts communication
Which theory focuses on reducing discomfort caused by conflicting thoughts?
Social Learning Theory
B. Cognitive Dissonance Theory
C. Symbolic Interactionism
D. Spiral of Silence Theory
In intercultural communication, “ethnocentrism” refers to:
Believing all cultures are equal
B. The ability to adapt to different cultural norms
C. Judging other cultures based on one’s own cultural standards
D. Avoiding interactions with other cultures
The term “frame of reference” in communication refers to:
The medium used to deliver the message
B. The environment where communication takes place
C. The unique perspective of the sender or receiver
D. The cultural norms affecting communication
The “spiral of silence” theory explains:
How people tend to conform to group norms
B. Why individuals remain silent when they perceive their opinions as unpopular
C. How mass media influences individuals
D. How small groups maintain open communication
In the communication process, what does “decoding” involve?
Translating thoughts into a message
B. Interpreting and making sense of a message
C. Providing feedback to the sender
D. Eliminating external noise
Which of the following is an example of interpersonal communication?
A company newsletter
B. A debate in a large auditorium
C. A conversation between two friends
D. A lecture delivered to a class
Groupthink is a phenomenon where:
Group members work together to achieve synergy
B. Groups avoid taking risks by reaching consensus without critical analysis
C. Individuals in the group fail to communicate their ideas
D. The group focuses on solving interpersonal conflicts
The Agenda-Setting Theory suggests that:
The media tells people what to think about
B. People actively seek information from diverse sources
C. The media influences how people perceive reality
D. Media is a passive communication tool
Which of the following is an advantage of small group communication?
Reduced chance of conflict
B. Increased individual participation
C. More creative and diverse solutions to problems
D. Avoiding the need for leadership
Which term refers to the use of time in communication?
Haptics
B. Chronemics
C. Kinesics
D. Proxemics
The term “semantic noise” refers to:
Technical disruptions in a message
B. Confusion caused by ambiguous or unfamiliar language
C. Background noise during communication
D. Misinterpretation due to cultural differences
Which communication model highlights feedback as an essential component?
Linear Model
B. Shannon-Weaver Model
C. Interactive Model
D. Lasswell’s Model
The “Johari Window” is a tool for understanding:
Small group decision-making
B. Nonverbal communication cues
C. Self-awareness and interpersonal communication
D. The effects of media on audiences
In public speaking, ethos refers to:
The speaker’s emotional appeal
B. The logical structure of the argument
C. The credibility and character of the speaker
D. The audience’s reaction to the speech
Which term describes communication aimed at solving problems within groups?
Interpersonal communication
B. Task-oriented communication
C. Mass communication
D. Public communication
Which theory explores how people communicate to reduce uncertainty about others?
Social Exchange Theory
B. Attribution Theory
C. Uncertainty Reduction Theory
D. Cultivation Theory
A “high-power distance” culture typically values:
Equal relationships among individuals
B. Open discussion between superiors and subordinates
C. Strong hierarchical structures and authority
D. Collaborative decision-making
Which of the following is a barrier to intercultural communication?
Cultural relativism
B. Ethnocentrism
C. Interpersonal sensitivity
D. Nonverbal communication
Paralanguage refers to:
Body language and physical gestures
B. The use of space in communication
C. The vocal elements of speech such as tone, pitch, and volume
D. Written forms of communication
What is the primary function of nonverbal communication?
Replacing verbal communication entirely
B. Reinforcing or complementing verbal messages
C. Communicating complex ideas
D. Eliminating misunderstandings
Which of the following is an example of proxemics?
Maintaining eye contact during a conversation
B. Using physical space to convey intimacy or dominance
C. Choosing words to match the audience’s level of understanding
D. Using facial expressions to show emotions
The “Uses and Gratifications Theory” suggests that:
Media content is determined by audience demand
B. People actively choose media to satisfy their needs
C. Media shapes cultural norms and values
D. Audiences are passive receivers of media messages
In small group communication, which role is typically responsible for maintaining harmony?
Task-oriented role
B. Maintenance role
C. Leadership role
D. Gatekeeper role
The Shannon-Weaver Model of communication emphasizes:
Nonverbal cues in communication
B. The role of the receiver in feedback
C. Communication as a linear process with noise as a barrier
D. Group decision-making and collaboration
Which is NOT a type of interpersonal relationship?
Romantic
B. Professional
C. Intrapersonal
D. Friendship
“Selective perception” occurs when:
Listeners interpret messages in a biased way based on their existing beliefs
B. A sender filters their message to match the audience’s preferences
C. Communication is disrupted by technical noise
D. Cultural differences impact message interpretation
In public speaking, pathos refers to:
Logical reasoning used in an argument
B. Emotional appeal used to persuade an audience
C. The credibility of the speaker
D. The organization of the speech
Which of the following is an example of mass communication?
A face-to-face team meeting
B. A news anchor delivering a broadcast to millions of viewers
C. A conversation between two coworkers
D. A group project brainstorming session
Intercultural competence involves:
Mastery of multiple languages
B. Avoiding interactions with different cultures
C. The ability to communicate effectively and appropriately in diverse cultural settings
D. Rejecting cultural norms and values
Which of the following is an example of dyadic communication?
A professor giving a lecture to a class
B. A conversation between two friends
C. A debate in a group setting
D. A speaker addressing an audience at a rally
“Encoding” in the communication process refers to:
Interpreting a received message
B. Translating thoughts into a communicable message
C. Providing feedback to the sender
D. Filtering the message for cultural sensitivity
What is the primary purpose of persuasive communication?
To entertain the audience
B. To educate the audience about a topic
C. To change or reinforce the audience’s beliefs or actions
D. To describe a process in detail
“Haptics” is the study of:
Physical touch in communication
B. Body posture and gestures
C. Use of vocal elements in speech
D. Space and distance in communication
The “Transactional Model of Communication” highlights:
Communication as a one-way process
B. The importance of nonverbal signals
C. Communication as a dynamic, continuous process involving simultaneous sending and receiving of messages
D. The role of technology in modern communication
An example of “chronemics” is:
Speaking loudly to emphasize a point
B. Maintaining personal space during a conversation
C. Arriving late or early to a meeting as a form of communication
D. Using gestures to replace verbal language
Which concept refers to the fear of public speaking?
Speech avoidance
B. Communication apprehension
C. Selective perception
D. Groupthink
Which of the following represents an informal communication network?
Company newsletters
B. Official memos
C. Gossip and rumors within an organization
D. Structured team meetings
“Cultural relativism” refers to:
Judging other cultures based on your own culture’s standards
B. Understanding and accepting cultural differences without judgment
C. Avoiding communication with members of different cultures
D. Enforcing one’s cultural norms on others
Active listening involves:
Allowing the speaker to dominate the conversation
B. Interrupting to provide immediate feedback
C. Fully concentrating, understanding, and responding appropriately to the speaker
D. Avoiding nonverbal communication
The primary goal of small group communication is:
Resolving interpersonal conflict
B. Decision-making and problem-solving
C. Maintaining individual perspectives
D. Reducing communication barriers
“Noise” in the communication process can include:
Physical sounds
B. Psychological distractions
C. Misinterpretation of words
D. All of the above
The “Sapir-Whorf Hypothesis” suggests that:
Language does not influence thought
B. The way people think is determined by their language
C. Cultural differences are unrelated to communication styles
D. Nonverbal communication is more important than verbal communication
In interpersonal communication, “empathy” refers to:
Analyzing another person’s emotions logically
B. Sharing one’s feelings openly
C. Understanding and sharing another person’s emotional experience
D. Avoiding emotional responses
Which of the following is an example of nonverbal communication?
Sending an email
B. Making a facial expression
C. Giving a speech
D. Writing a letter
“High-context” communication is characterized by:
Reliance on explicit verbal messages
B. Dependence on shared experiences and nonverbal cues
C. A focus on directness and clarity
D. Avoidance of cultural norms
Which of the following is an example of a formal communication channel?
A casual conversation during lunch
B. A supervisor’s memo to employees
C. Gossip shared among coworkers
D. Text messages between friends
“Ethos” in communication refers to:
The speaker’s ethical appeal and credibility
B. The emotional appeal used in persuasion
C. The logical reasoning behind a message
D. The visual aids used in a presentation
Which of the following is true about intercultural communication?
It is only relevant in global business settings
B. It focuses on interactions within a single cultural group
C. It examines communication between individuals from different cultures
D. It eliminates all cultural misunderstandings
Which of the following is an example of feedback in communication?
A listener nodding during a conversation
B. A speaker adjusting their tone
C. A message sent through email
D. A telephone ringing
The term “semantic noise” refers to:
Misinterpretation due to unclear language
B. Physical distractions in the environment
C. Technical problems with communication devices
D. Psychological resistance to a message
Which element of communication involves selecting the appropriate medium for delivering a message?
Encoding
B. Channel
C. Feedback
D. Decoding
Which theory focuses on how relationships develop over time through self-disclosure?
Social Exchange Theory
B. Uncertainty Reduction Theory
C. Social Penetration Theory
D. Expectancy Violation Theory
The term “groupthink” refers to:
A collaborative decision-making process
B. A communication strategy used by teams
C. A tendency for group members to conform to avoid conflict
D. A brainstorming session within a group
What is an example of kinesics in communication?
Tone of voice
B. Eye contact
C. Physical distance
D. Written language
Which of the following is an example of mediated communication?
Face-to-face interaction
B. A live video conference call
C. A handwritten letter
D. A casual conversation
What is the primary goal of informative communication?
To persuade an audience to take action
B. To entertain the audience
C. To provide knowledge or increase understanding
D. To build emotional connections
In intercultural communication, “ethnocentrism” refers to:
Viewing all cultures as equal
B. Judging other cultures based on your own cultural standards
C. Adopting the practices of another culture
D. Avoiding interactions with other cultures
The Johari Window is a model used to explain:
Group decision-making processes
B. The influence of mass media on culture
C. The dynamics of self-awareness and self-disclosure
D. The stages of relationship development
What does the term “halo effect” mean in communication?
Judging someone positively based on one favorable trait
B. Assuming someone’s behavior is consistent across contexts
C. Misinterpreting nonverbal cues
D. Judging someone negatively based on cultural differences
Which type of communication is primarily concerned with understanding how media shapes public opinion?
Mass communication
B. Small group communication
C. Interpersonal communication
D. Intrapersonal communication
Which theory focuses on the balance between rewards and costs in relationships?
Social Penetration Theory
B. Social Exchange Theory
C. Agenda-Setting Theory
D. Expectancy Violation Theory
Which of the following is true about nonverbal communication?
It is always intentional
B. It is less important than verbal communication
C. It can contradict verbal messages
D. It is limited to facial expressions
“Phatic communication” refers to:
Communication that conveys significant content
B. Communication designed to build social connections
C. The use of physical touch as a communication tool
D. Technical communication in professional settings
Which of the following is a characteristic of high-context cultures?
Reliance on explicit verbal communication
B. Dependence on written agreements
C. Emphasis on nonverbal cues and context
D. Preference for directness and transparency
Which listening style involves evaluating the logic and validity of a message?
Empathic listening
B. Critical listening
C. Comprehensive listening
D. Passive listening
The “spiral of silence” theory suggests that people are less likely to express their opinions when:
They feel their opinion is in the minority
B. They are in a formal setting
C. They agree with the majority opinion
D. They lack confidence in their communication skills
In organizational communication, upward communication refers to:
Messages flowing from employees to managers
B. Feedback from customers to employees
C. Communication between coworkers at the same level
D. Instructions from supervisors to employees
Which of the following is an example of asynchronous communication?
A live webinar
B. A text message sent to a friend
C. A voicemail left for a coworker
D. A conversation over a video call
What is the primary focus of intercultural communication?
Avoiding conflicts in communication
B. Facilitating interactions between people from different cultures
C. Learning multiple languages
D. Promoting cultural assimilation
“Agenda-Setting Theory” focuses on:
How media influences public priorities
B. The psychological effects of media on audiences
C. The power of media to shape individual opinions
D. The role of gatekeepers in media organizations
The term “digital divide” refers to:
Disparities in access to communication technologies
B. Miscommunication over digital platforms
C. Conflicts arising from online communication
D. A gap between traditional and digital media
Which communication model incorporates feedback?
Linear model
B. Shannon-Weaver model
C. Interactive model
D. None of the above
Emotional intelligence in communication involves:
Suppressing emotions during interactions
B. Recognizing and managing emotions in yourself and others
C. Avoiding sensitive topics
D. Focusing solely on logical reasoning
The “Two-Step Flow Theory” suggests that:
Media messages directly influence audiences
B. Opinions are shaped by opinion leaders who interpret media content
C. Media has no significant impact on public attitudes
D. Media content is shaped by audience preferences
In communication, “noise” can be caused by:
Physical distractions
B. Misunderstandings of language
C. Emotional barriers
D. All of the above
The term “open-ended question” refers to a question that:
Requires a simple yes or no answer
B. Encourages a detailed, explanatory response
C. Is rhetorical and doesn’t expect an answer
D. Focuses only on factual information
“Cultural dimensions theory” was developed by:
Edward T. Hall
B. Geert Hofstede
C. Marshall McLuhan
D. Claude Shannon
Which of the following is NOT a principle of ethical communication?
Respecting others’ autonomy
B. Promoting free and open communication
C. Distorting information for personal gain
D. Being accountable for your communication
Which of the following is an example of a primary group in communication?
A study group
B. A group of coworkers
C. A family
D. A project team
In communication, the term “proxemics” refers to:
The study of physical distance in interactions
B. The interpretation of body language
C. The tone and pitch of voice
D. The study of cultural norms in language
Which of the following is an element of paralanguage?
Eye contact
B. Facial expressions
C. Vocal tone and pitch
D. Personal space
The process of interpreting and making sense of a message is called:
Encoding
B. Decoding
C. Feedback
D. Channeling
Which communication theory explains how media frames influence public perception?
Agenda-Setting Theory
B. Framing Theory
C. Cultivation Theory
D. Social Exchange Theory
In interpersonal communication, what is the primary goal of active listening?
To prepare a response while listening
B. To ensure understanding and show empathy
C. To dominate the conversation
D. To analyze the speaker’s nonverbal cues
What is an example of downward communication in an organization?
A manager giving instructions to employees
B. An employee providing feedback to a manager
C. A peer discussion in a team meeting
D. A customer review about a product
Which communication model emphasizes simultaneous sending and receiving of messages?
Linear model
B. Transactional model
C. Shannon-Weaver model
D. Interactive model
What does the “critical listening” skill primarily involve?
Judging the accuracy and validity of the speaker’s message
B. Listening to express empathy
C. Focusing on the speaker’s emotional cues
D. Retaining the speaker’s main points
In small group communication, what is a “task role”?
A role focused on interpersonal relationships
B. A role dedicated to accomplishing the group’s objectives
C. A role that disrupts the group’s harmony
D. A role that encourages participation from all members
“Cognitive dissonance” in communication occurs when:
A message aligns with preexisting beliefs
B. Conflicting information creates mental discomfort
C. Nonverbal cues support verbal communication
D. Feedback is delayed in a conversation
The concept of “media richness” refers to:
The financial success of a media platform
B. The level of detail and feedback a communication medium provides
C. The ability of media to entertain and inform
D. The frequency of media usage in communication
What does “selective perception” mean in communication?
Focusing only on positive messages
B. Interpreting messages based on personal biases
C. Avoiding negative feedback
D. Paying equal attention to all aspects of a message
Which of the following is true about stereotypes in intercultural communication?
They are always accurate reflections of cultural differences
B. They simplify complex cultural traits
C. They help eliminate communication barriers
D. They promote cultural sensitivity
Which stage of group development is characterized by conflict and disagreement?
Forming
B. Storming
C. Norming
D. Performing
Which theory explains the effect of long-term media exposure on perceptions of reality?
Cultivation Theory
B. Spiral of Silence Theory
C. Two-Step Flow Theory
D. Uses and Gratifications Theory
A persuasive message is more likely to succeed if the audience is:
Highly knowledgeable about the topic
B. Distracted during the presentation
C. Indifferent toward the subject matter
D. Exposed to only one side of the argument
“Chronemics” in communication refers to:
The study of time and its impact on communication
B. The use of body movements in communication
C. The influence of tone in speech
D. The use of touch to convey messages
Which of the following is an example of “noise” in the communication process?
A speaker’s strong accent
B. A distracting background sound
C. A listener’s preoccupation with personal problems
D. All of the above
In public communication, “ethos” refers to the speaker’s:
Logical appeal
B. Emotional appeal
C. Credibility and character
D. Delivery style
Which of the following is NOT considered a barrier to effective communication?
Active listening
B. Emotional bias
C. Language differences
D. Physical distractions
“Social Construction of Reality” suggests that:
Reality is determined by individual perception
B. Reality is constructed through interaction and communication
C. Reality is independent of communication processes
D. Reality is a product of media influence
Which of the following is an example of persuasive communication?
A teacher giving a lecture
B. A politician delivering a campaign speech
C. A news anchor reporting current events
D. A manager distributing an employee handbook
The term “gatekeeping” in mass communication refers to:
The control of information flow by media professionals
B. The ability of media to influence audience attitudes
C. The access restrictions imposed on digital content
D. The process of encoding and decoding messages
In intercultural communication, “power distance” measures:
The level of authority held by leaders
B. The acceptance of unequal power distribution in a society
C. The differences in communication styles among cultures
D. The use of assertiveness in interactions
Which type of listening focuses on understanding the emotions behind the message?
Critical listening
B. Empathic listening
C. Comprehensive listening
D. Passive listening
The Shannon-Weaver model of communication primarily focuses on:
The psychological aspects of communication
B. Overcoming noise in the communication process
C. The interpersonal context of communication
D. Cultural differences in communication
A group member who constantly opposes ideas and disrupts progress is taking on what type of role?
Task role
B. Maintenance role
C. Individual role
D. Leader role
Which theory suggests that people are motivated to reduce uncertainty during initial interactions?
Social Exchange Theory
B. Uncertainty Reduction Theory
C. Social Penetration Theory
D. Expectancy Violation Theory
The primary purpose of rhetorical communication is to:
Share information
B. Persuade an audience
C. Build relationships
D. Provide entertainment
Which of the following is the best definition of “encoding” in the communication process?
Interpreting the message sent by the source
B. Translating ideas into a message for transmission
C. Providing feedback to the source
D. Filtering the message for noise
Which type of noise is caused by internal factors like emotions or stress?
Physical noise
B. Semantic noise
C. Physiological noise
D. Psychological noise
Which of the following is NOT a component of the interactive model of communication?
Feedback
B. Context
C. Noise
D. Hierarchy
The Sapir-Whorf hypothesis suggests that language:
Has no influence on thought
B. Shapes the way individuals perceive reality
C. Is a universal system across cultures
D. Remains static over time
Which of the following is a characteristic of asynchronous communication?
Instantaneous feedback
B. Communication occurring in real-time
C. Delayed response between sender and receiver
D. Physical presence required
Which communication theory focuses on the relationship between media consumption and audience attitudes?
Cultivation Theory
B. Spiral of Silence Theory
C. Agenda-Setting Theory
D. Media Dependency Theory
Which type of group conflict is focused on differences in ideas and viewpoints?
Task conflict
B. Relationship conflict
C. Process conflict
D. Interpersonal conflict
What is the main goal of intercultural competence in communication?
To dominate intercultural interactions
B. To minimize cultural differences
C. To understand and adapt to cultural differences
D. To ensure cultural uniformity
Which listening barrier involves focusing on only parts of the message that interest the listener?
Selective listening
B. Defensive listening
C. Pseudolistening
D. Ambushing
The term “groupthink” refers to:
Encouraging diverse opinions in a group
B. Making decisions that prioritize harmony over critical analysis
C. The process of brainstorming as a group
D. A collective effort to resolve group conflict
What is the primary function of a communication channel?
To provide feedback
B. To transmit a message
C. To eliminate noise
D. To decode the message
Which of the following best describes “self-concept”?
The perception others have of you
B. The way you view yourself based on interactions
C. The impression you leave during communication
D. The feedback you provide during communication
Which of the following is an example of a high-context culture?
Germany
B. United States
C. Japan
D. Canada
“Haptics” in communication refers to:
The use of facial expressions
B. The study of touch
C. The tone and pitch of voice
D. The interpretation of silence
What is an example of interpersonal communication?
A public speech
B. A group discussion
C. A one-on-one conversation
D. A blog post
Which model of communication describes a one-way flow of information?
Transactional model
B. Interactive model
C. Linear model
D. Shannon-Weaver model
The process of self-disclosure involves:
Sharing personal information to build intimacy
B. Keeping personal information private
C. Providing feedback to a listener
D. Interrupting to clarify a point
Which type of communication is characterized by the absence of spoken or written words?
Nonverbal communication
B. Verbal communication
C. Digital communication
D. Interpersonal communication
The term “ethnocentrism” in communication refers to:
The belief in the superiority of one’s own culture
B. The understanding of cultural differences
C. The avoidance of intercultural interactions
D. The study of cultural norms
Which of the following is an example of mass communication?
A phone call
B. A live TV broadcast
C. A classroom lecture
D. A group discussion
In persuasive communication, “logos” refers to:
Emotional appeals
B. Logical arguments and evidence
C. The speaker’s credibility
D. Nonverbal cues
In small group communication, the “maintenance role” focuses on:
Completing tasks
B. Managing interpersonal relationships
C. Challenging ideas
D. Setting group goals
Which communication barrier involves interpreting messages differently based on one’s experiences?
Physical noise
B. Semantic noise
C. Psychological noise
D. Feedback distortion
“Social Penetration Theory” explains the process of:
Building relationships through self-disclosure
B. Overcoming cultural differences
C. Influencing attitudes through social media
D. Reducing uncertainty in new interactions
Which term refers to a person’s preferred style of communication in conflict situations?
Conflict resolution style
B. Conflict management strategy
C. Communication style
D. Negotiation tactic
In public speaking, the “recency effect” occurs when:
The first part of the speech has the greatest impact
B. The last part of the speech has the greatest impact
C. The speech is repeated multiple times
D. The audience becomes disengaged
“Monochronic cultures” prioritize:
Multitasking and flexibility with time
B. Strict adherence to schedules and deadlines
C. Group harmony over time management
D. Indirect communication styles
Which type of listening focuses on understanding the factual content of a message?
Empathic listening
B. Critical listening
C. Comprehensive listening
D. Passive listening
Which of the following best describes “feedback” in communication?
Noise interfering with the message
B. The message sent back to the source by the receiver
C. The interpretation of the message
D. The emotions attached to the message
What is the main goal of interpersonal communication?
To build and maintain relationships
B. To influence public opinion
C. To distribute information widely
D. To develop organizational policies
Which of the following best describes the term “context” in the communication process?
The physical and social environment in which communication occurs
B. The feedback provided by the receiver
C. The channel used to transmit the message
D. The emotions of the sender during communication
Paralanguage refers to:
The words used during communication
B. The vocal elements such as tone, pitch, and rate
C. The physical distance between communicators
D. The body language used during communication
Which of the following is NOT a principle of effective communication?
Clarity
B. Consistency
C. Feedback
D. Stereotyping
In intercultural communication, “individualistic cultures” prioritize:
Group harmony
B. Personal achievement and independence
C. Traditional values
D. Avoiding uncertainty
What does the term “semantic noise” refer to in communication?
External sounds that disrupt communication
B. Misunderstanding caused by ambiguous or complex language
C. Distractions due to emotions
D. Poor technical quality of the channel
Which type of listening involves providing emotional support to the speaker?
Critical listening
B. Empathic listening
C. Comprehensive listening
D. Selective listening
The “transactional model” of communication emphasizes:
A one-way flow of communication
B. Communication as a process of sending and receiving feedback simultaneously
C. The absence of noise in communication
D. Hierarchical communication structures
Which of the following is an example of small group communication?
A lecture delivered to a large audience
B. A text message sent to a friend
C. A team brainstorming session
D. A radio broadcast
In mass communication, the agenda-setting function refers to:
The media’s ability to influence what issues people think about
B. The prioritization of specific advertising strategies
C. The process of creating feedback loops in communication
D. The use of persuasion to control public opinion
Which term refers to the study of body movements, gestures, and posture in communication?
Proxemics
B. Kinesics
C. Haptics
D. Chronemics
What is the primary characteristic of synchronous communication?
Real-time interaction
B. Delayed feedback
C. Use of asynchronous channels
D. No feedback involved
Which of the following is an example of mediated communication?
Face-to-face conversation
B. Writing a handwritten letter
C. Sending an email
D. Group discussion in a classroom
Which communication theory explains how individuals adjust their behavior based on others’ expectations?
Expectancy Violations Theory
B. Social Penetration Theory
C. Cultivation Theory
D. Spiral of Silence Theory
Which term refers to adapting communication style to fit the audience or situation?
Noise reduction
B. Code-switching
C. Message encoding
D. Feedback adjustment
Which of the following is NOT a component of verbal communication?
Language
B. Words
C. Symbols
D. Gestures
Which type of communication occurs when there is unequal distribution of power between participants?
Mass communication
B. Symmetrical communication
C. Asymmetrical communication
D. Small group communication
The Johari Window is a model used to understand:
Interpersonal relationships and self-disclosure
B. Cross-cultural communication
C. Group decision-making processes
D. Mass media influence on audiences
What is the main focus of uncertainty reduction theory?
Reducing misunderstandings in intercultural communication
B. Explaining how people seek information to reduce uncertainty in initial interactions
C. Describing how groups resolve conflict
D. Analyzing the effects of noise in communication
A person’s “self-fulfilling prophecy” is defined as:
An internalized expectation that influences their behavior to make the expectation come true
B. A belief that others’ perceptions of them are inaccurate
C. An assumption about others based on cultural norms
D. A fixed trait that affects communication style
Which of the following statements about interpersonal communication is true?
It always involves written messages
B. It only occurs in formal settings
C. It is limited to two individuals
D. It includes both verbal and nonverbal elements
Which of the following is a feature of “rich media” in communication?
It excludes feedback
B. It supports nonverbal cues and immediate feedback
C. It is only used for mass communication
D. It lacks interactivity
In intercultural communication, what does the term “power distance” refer to?
The physical distance between communicators
B. The degree to which less powerful individuals accept inequality
C. The language differences between cultures
D. The time taken to resolve intercultural conflicts
A leader who facilitates discussion and encourages group members to take ownership of decisions uses which leadership style?
Autocratic
B. Transformational
C. Democratic
D. Laissez-faire
Which of the following is an example of public communication?
A conference keynote speech
B. A private conversation with a friend
C. An email exchange
D. A brainstorming session with coworkers
The term “chronemics” in communication refers to:
The study of time and its role in communication
B. The tone and inflection of the speaker’s voice
C. The interpretation of silence
D. The physical gestures used in communication
Which of the following best describes “active listening”?
Listening passively while avoiding interruptions
B. Providing feedback and asking clarifying questions
C. Agreeing with everything the speaker says
D. Listening without making eye contact
Which communication theory explains how individuals develop deeper relationships through layers of self-disclosure?
Uncertainty Reduction Theory
B. Social Penetration Theory
C. Expectancy Violations Theory
D. Agenda-Setting Theory
Which of the following best describes mediated interpersonal communication?
Interactions facilitated through technology like phones or the internet
B. Conversations that only occur in professional settings
C. Nonverbal cues exchanged during face-to-face interactions
D. Formal presentations to large audiences
Which type of nonverbal communication is most closely associated with personal space?
Kinesics
B. Haptics
C. Proxemics
D. Chronemics
What is the primary purpose of persuasive communication?
To entertain the audience
B. To inform the audience
C. To influence attitudes, beliefs, or actions
D. To establish a relationship with the audience
Which of the following is an example of intrapersonal communication?
Writing an email to a coworker
B. Talking to yourself while planning your day
C. Participating in a team discussion
D. Giving a speech to a large audience
In Shannon and Weaver’s model of communication, the “encoder” refers to:
The message being communicated
B. The person who decodes the message
C. The person or device that translates ideas into a communicable form
D. The medium through which the message travels
Which of the following is NOT a characteristic of effective verbal communication?
Clarity
B. Ambiguity
C. Precision
D. Simplicity
Which type of feedback occurs during a conversation in real time?
Delayed feedback
B. Constructive feedback
C. Immediate feedback
D. Evaluative feedback
Which term refers to the physical distance between communicators?
Kinesics
B. Haptics
C. Proxemics
D. Chronemics
What is the primary function of nonverbal communication?
To contradict verbal messages
B. To replace verbal communication
C. To complement, reinforce, or substitute verbal communication
D. To serve as the sole means of interaction
Which of the following best describes the term “mass communication”?
A one-on-one conversation
B. Communication between small groups of people
C. Communication to a large audience through mediated channels
D. Interactions within an organizational setting
Which of the following is an example of “denotative meaning”?
The dictionary definition of a word
B. The emotional association of a word
C. The cultural interpretation of a word
D. The personal meaning a word holds for someone
The “communication climate” of a group refers to:
The environmental factors influencing communication
B. The emotional tone of relationships within the group
C. The temperature and physical comfort of the meeting space
D. The frequency of communication among group members
Which of the following is a barrier to effective listening?
Paraphrasing
B. Interrupting the speaker
C. Asking clarifying questions
D. Maintaining eye contact
What does the concept of “selective attention” refer to in communication?
Focusing on certain messages while ignoring others
B. Listening to all details equally
C. Avoiding emotional responses during communication
D. Choosing specific feedback methods
Which type of noise occurs when a receiver is distracted by internal thoughts?
Semantic noise
B. Psychological noise
C. Physical noise
D. Cultural noise
In persuasive communication, which appeal is based on logic and reasoning?
Ethos
B. Pathos
C. Logos
D. Kairos
Which of the following is a characteristic of a “low-context” culture?
Reliance on explicit verbal communication
B. Emphasis on nonverbal cues
C. Focus on group harmony over individual needs
D. Avoidance of direct confrontation
What is the purpose of a “gatekeeper” in mass communication?
To restrict communication within a small group
B. To select and filter which messages reach the audience
C. To transmit messages between senders and receivers
D. To monitor audience feedback
Which of the following is an example of “downward communication” in an organization?
A team member sharing feedback with their manager
B. A CEO giving instructions to department heads
C. Employees discussing a project with one another
D. A client providing feedback to a company
Which of the following is an ethical principle in communication?
Avoiding difficult topics
B. Ensuring honesty and transparency
C. Limiting feedback
D. Using persuasive techniques exclusively
The term “groupthink” refers to:
Independent decision-making within a group
B. A situation where group members prioritize consensus over critical thinking
C. Effective brainstorming in a team
D. Conflict resolution through group discussion
Which model of communication is best described as “linear”?
Transactional model
B. Shannon and Weaver model
C. Interactive model
D. Constructivist model
The process of tailoring a message to fit the needs and preferences of the audience is called:
Encoding
B. Adaptation
C. Feedback
D. Channeling
In public speaking, what is a “call to action”?
A summary of the main points in a speech
B. A statement encouraging the audience to take specific action
C. A question posed to the audience
D. A rhetorical device to engage listeners
What is the purpose of the “channel” in communication?
To store messages for later use
B. To serve as the medium through which the message travels
C. To evaluate the effectiveness of communication
D. To act as the feedback mechanism
Which of the following is an example of “mediated mass communication”?
A telephone call between two friends
B. A televised news broadcast
C. A conversation in a classroom
D. A brainstorming session in a team meeting
Which of the following types of listening is aimed at analyzing the speaker’s message?
Empathic listening
B. Selective listening
C. Critical listening
D. Passive listening
A “high-context” culture is one in which:
Communication is explicit and detailed
B. Nonverbal cues and context carry significant meaning
C. Interpersonal communication is minimized
D. Time is viewed as linear and strict
Which communication theory explores the influence of media in shaping people’s perception of reality over time?
Cultivation Theory
B. Social Exchange Theory
C. Attribution Theory
D. Spiral of Silence Theory
“Encoding” in the communication process refers to:
Interpreting the message from the sender
B. Sending the message to the audience
C. Converting an idea into symbols or language
D. Filtering out noise from the communication channel
Which term describes the study of touch in communication?
Haptics
B. Kinesics
C. Proxemics
D. Chronemics
What is the primary purpose of intercultural communication?
To eliminate cultural differences
B. To understand and respect cultural diversity
C. To promote individualistic values
D. To standardize communication styles across cultures
Which of the following is an example of “feedback” in the communication process?
The tone of the sender’s voice
B. A nod or verbal response from the receiver
C. The medium used to send the message
D. The environment in which communication occurs
Which of the following best describes interpersonal communication?
Communication within oneself
B. Communication between two or more people with an ongoing relationship
C. Communication aimed at large audiences through mass media
D. Communication that occurs in a professional setting only
What does the term “noise” refer to in the communication process?
Background music during a conversation
B. Distractions that interfere with the transmission of a message
C. Loud verbal communication
D. The tone of a speaker’s voice
Which communication model emphasizes the dynamic and simultaneous exchange of messages?
Linear model
B. Interactive model
C. Transactional model
D. Shannon-Weaver model
Which of the following is NOT a verbal communication skill?
Articulation
B. Active listening
C. Vocabulary choice
D. Gestures
What is the primary goal of persuasive communication?
To share information
B. To entertain an audience
C. To influence attitudes, beliefs, or actions
D. To build relationships
Which term refers to the study of body movements and gestures in communication?
Haptics
B. Proxemics
C. Kinesics
D. Chronemics
What does the term “context” refer to in communication?
The physical environment where communication occurs
B. The message being conveyed
C. The relationship between the sender and receiver
D. All the factors that influence the communication process
Which of the following best describes synchronous communication?
Communication that happens in real-time
B. Communication that uses written documents
C. Communication with a time delay
D. Communication that relies solely on verbal cues
The concept of “cultural relativism” in communication refers to:
Judging other cultures by one’s own standards
B. Believing one’s culture is superior
C. Understanding cultural practices within their own cultural context
D. Avoiding all intercultural interactions
In small group communication, the “maintenance roles” focus on:
Completing tasks effectively
B. Managing group conflict and relationships
C. Gathering and sharing information
D. Critiquing group decisions
Which of the following is a common feature of public communication?
Direct interaction between all participants
B. A single speaker addressing an audience
C. Equal participation from all members
D. An informal tone and setting
Which of the following describes the Sapir-Whorf hypothesis?
Communication is universal across all cultures
B. Language influences how people perceive and think about the world
C. Nonverbal communication is more effective than verbal communication
D. Mass media shapes societal norms and behaviors
What is the primary function of active listening in interpersonal communication?
To prepare a counterargument
B. To ensure the speaker feels heard and understood
C. To memorize all details of the conversation
D. To dominate the conversation
Which of the following is an example of semantic noise?
A loud fan running in the background
B. Misinterpreting the meaning of a technical term
C. Feeling anxious during a presentation
D. Receiving a message in a foreign language
Which component is essential in a feedback loop?
A sender and a receiver
B. A medium for communication
C. A response from the receiver
D. A barrier to understanding
The concept of “facework” in communication refers to:
Managing impressions to maintain relationships and respect
B. Using facial expressions to convey emotion
C. Listening actively and attentively
D. Communicating primarily through digital channels
Which of the following is an example of intercultural communication?
A teacher explaining concepts to students from the same culture
B. A team of international employees collaborating on a project
C. A family gathering with shared traditions
D. A conversation between friends who share the same background
Which type of listening involves understanding the speaker’s feelings and providing emotional support?
Critical listening
B. Empathic listening
C. Appreciative listening
D. Comprehensive listening
What is the main purpose of a channel in the communication process?
To filter unnecessary information
B. To provide feedback
C. To deliver the message from sender to receiver
D. To control the context of the communication
Which of the following is a characteristic of a collectivist culture?
Emphasis on personal goals and achievements
B. Individual decision-making
C. Valuing group harmony and interdependence
D. Encouraging open and direct communication
Paralanguage includes which of the following?
Word choice
B. Tone, pitch, and volume of speech
C. Facial expressions
D. Written text
Which of the following terms describes the adaptation of messages to fit the audience’s cultural background?
Code-switching
B. Encoding
C. Message framing
D. Noise filtering
Which of the following communication barriers is caused by preconceived notions or biases?
Semantic barriers
B. Psychological barriers
C. Physical barriers
D. Cultural barriers
The term “chronemics” refers to:
The study of time in communication
B. The study of facial expressions
C. The use of body movement in communication
D. The tone of voice used during interaction
Which of the following is an example of downward communication?
A manager giving instructions to employees
B. An employee providing feedback to their supervisor
C. Employees discussing a project with one another
D. A team leader asking for input from team members
Which communication theory suggests that people develop relationships through a gradual disclosure of personal information?
Uncertainty Reduction Theory
B. Social Penetration Theory
C. Communication Accommodation Theory
D. Cultivation Theory
Which of the following is true about nonverbal communication?
It always reinforces verbal communication
B. It is universal across all cultures
C. It can contradict verbal communication
D. It is less important than verbal communication
A key principle of ethical communication is:
Manipulating the audience to achieve your goal
B. Prioritizing personal benefit over honesty
C. Ensuring the message is truthful and respectful
D. Using emotional appeals exclusively
Which of the following is NOT an element of the communication process?
Feedback
B. Sender
C. Noise
D. Audience size
In group communication, the role of a “harmonizer” is to:
Generate ideas
B. Resolve conflicts and maintain group cohesion
C. Assign tasks to group members
D. Monitor group deadlines
Which of the following describes “social media communication”?
Communication using traditional mass media like TV and radio
B. Communication that occurs through internet-based platforms allowing individuals to interact and share content
C. Communication in the form of written reports
D. Communication in a professional, formal setting
Which of the following communication contexts involves individuals sharing ideas and feelings within a small group?
Interpersonal communication
B. Small group communication
C. Mass communication
D. Public communication
What is the definition of “public speaking”?
The informal sharing of information with friends
B. The process of delivering a speech to a large group of people
C. The use of technology for communication
D. One-on-one conversations in a workplace
Which of the following best describes the “feedback” component of the communication process?
The emotional impact of a message
B. The nonverbal cues that accompany a message
C. The response from the receiver to the sender’s message
D. The background noise that interferes with communication
Which theory suggests that individuals seek to reduce uncertainty when interacting with others for the first time?
Social Penetration Theory
B. Uncertainty Reduction Theory
C. Cognitive Dissonance Theory
D. Communication Accommodation Theory
Which of the following is an example of a nonverbal cue?
The tone of voice
B. The words used in a conversation
C. The topic being discussed
D. The sentence structure
“Self-disclosure” in interpersonal communication refers to:
Hiding personal information from others
B. The act of sharing personal information with others
C. Avoiding communication altogether
D. Speaking only when necessary
Which of the following is an example of intercultural communication?
An employee speaking with a colleague from another department
B. A student interacting with classmates in a multicultural setting
C. A local sports team communicating with each other
D. A teacher giving a lecture to a single class
The “sender” in the communication process is responsible for:
Receiving and interpreting the message
B. Providing feedback
C. Encoding and transmitting the message
D. Ensuring the message is accurate
What is the purpose of “active listening” in communication?
To repeat the message word-for-word
B. To quickly respond with an opinion
C. To fully understand and engage with the speaker’s message
D. To analyze the speaker’s grammar
Which of the following is an example of mass communication?
A conversation between two people in an office
B. A company newsletter distributed to employees
C. A public radio broadcast reaching thousands of listeners
D. A group discussion among classmates
In communication, “context” refers to:
The language used in the message
B. The physical, psychological, and social environment in which communication takes place
C. The timing of the message
D. The cultural background of the sender
Which of the following is an example of using “ethos” in persuasive communication?
Presenting logical arguments to support a claim
B. Appealing to the audience’s emotions
C. Building credibility and trustworthiness with the audience
D. Using humor to lighten the mood
Which of the following refers to the “medium” in the communication process?
The relationship between the sender and receiver
B. The platform or channel used to send the message
C. The noise that interferes with communication
D. The feedback provided by the receiver
What is the function of “small group communication”?
Communicating within large organizations
B. One-on-one communication
C. Interaction among a few individuals working towards a common goal
D. Broadcasting a message to a large audience
In group communication, the “task roles” focus on:
Resolving group conflicts
B. Generating ideas and making decisions
C. Maintaining group cohesion
D. Monitoring group participation
Which communication theory suggests that people use language and symbols to shape their social reality?
Social Constructionist Theory
B. Agenda-setting Theory
C. Cultivation Theory
D. Social Cognitive Theory
The study of “proxemics” deals with:
Facial expressions and body gestures
B. The use of time in communication
C. The use of space in communication
D. Tone and volume of speech
Which of the following is an example of “filtering” in communication?
A speaker adjusting their language to match the audience’s level of understanding
B. A receiver ignoring the nonverbal cues of the speaker
C. A sender only providing certain information to the receiver
D. A conversation being influenced by external noise
“Rhetoric” in communication refers to:
The use of visual aids during a presentation
B. The art of persuasive speaking or writing
C. The process of encoding and decoding messages
D. The physical distance between communicators
Which of the following is an example of “indirect communication”?
A speaker using direct statements to convey information
B. Using nonverbal cues to convey a message rather than words
C. Sending an email to deliver an urgent message
D. Giving clear, direct instructions to a team member
What does “audience analysis” involve in communication?
Understanding the speaker’s goals and interests
B. Assessing the context of the communication
C. Evaluating the interests, needs, and attitudes of the audience
D. Designing a visual presentation
“Cultural dimensions” in intercultural communication refer to:
The differences in communication styles between different cultures
B. The physical distance between people during conversations
C. The use of technology to bridge communication gaps
D. The shared language in international settings
Which of the following describes the “linear model” of communication?
A one-way process where a sender transmits a message to a passive receiver
B. A dynamic, ongoing exchange between sender and receiver
C. Communication in which the sender and receiver switch roles
D. A process where multiple messages are sent simultaneously
Which term refers to the physical space between communicators?
Proxemics
B. Kinesics
C. Chronemics
D. Haptics
What is “communication accommodation theory”?
The idea that people change their speech and behavior to accommodate others
B. A theory suggesting people avoid communicating when they feel uncomfortable
C. The belief that communication is more effective when using technology
D. A study of communication between different cultures
What is the main function of “groupthink” in small group communication?
Encouraging diverse opinions and debates
B. Promoting harmony and consensus within the group, often at the expense of critical thinking
C. Ensuring that each member of the group contributes equally
D. Allowing all group members to express their thoughts independently
“Channel richness” refers to:
The variety of communication channels available
B. The ability of a communication medium to convey multiple cues simultaneously
C. The speed at which communication occurs
D. The clarity of the message being communicated
What does the “semantic meaning” of a word refer to?
The emotional tone attached to the word
B. The social context in which the word is used
C. The literal meaning of the word
D. The nonverbal cues accompanying the word
The concept of “face-to-face communication” emphasizes:
Using only nonverbal cues to communicate
B. The importance of direct interaction in person
C. The use of social media for interpersonal communication
D. Communicating through electronic means