Small Group Communication Practice Exam Quiz

Small Group Communication Practice Exam Quiz

 

Which of the following is a key principle in small group communication?

A) Competition
B) Open communication
C) Limited interaction
D) Autocratic decision-making

What is the primary purpose of group problem-solving?

A) To make personal decisions
B) To help group members feel important
C) To find solutions to complex issues
D) To assign roles within the group

In small group communication, effective leadership is defined as:

A) The ability to control all discussions
B) Encouraging active participation from all members
C) Making the final decision for the group
D) Directing the group without input from others

Which of the following is a common barrier to effective group communication?

A) Active listening
B) Clear goals
C) Groupthink
D) Open feedback

What is one characteristic of a productive small group?

A) Only one person speaks at a time
B) Members avoid disagreements at all costs
C) Members share responsibility for the group’s success
D) Group members are only passive participants

Critical reasoning in a small group setting involves:

A) Accepting information without questioning
B) Evaluating ideas based on their merits
C) Ignoring group norms
D) Focusing only on personal viewpoints

Which of the following is most important for fostering open communication in a group?

A) Encouraging active listening
B) Limiting feedback
C) Avoiding conflicts
D) Assigning tasks quickly

The process of making decisions as a group should primarily focus on:

A) The fastest way to come to a conclusion
B) Collective input and consensus
C) The decision-maker’s opinion only
D) Avoiding any discussions of disagreement

Groupthink occurs when:

A) Members critically evaluate all ideas
B) Members feel pressure to conform to group opinions
C) Group members share individual opinions freely
D) The leader encourages open dissent

In small groups, sharing information effectively requires:

A) Speaking as much as possible
B) Using jargon to sound authoritative
C) Keeping messages clear and concise
D) Only one member speaking at a time

Which leadership style involves a high level of control over decisions and outcomes?

A) Democratic leadership
B) Laissez-faire leadership
C) Autocratic leadership
D) Transformational leadership

What is a typical goal of small group decision-making?

A) To ensure one person’s decision dominates
B) To make decisions without considering others’ opinions
C) To achieve a consensus or mutual agreement
D) To ignore dissent and focus on productivity

When a group experiences conflict, what is an effective strategy for resolution?

A) Ignore the conflict
B) Avoid discussing the issue with the group
C) Encourage members to discuss differences openly
D) Automatically defer to the leader’s opinion

What is a sign of effective participation in a small group?

A) Taking notes without contributing to discussions
B) Consistently dominating the conversation
C) Sharing ideas and listening to others’ perspectives
D) Remaining silent throughout the meeting

What role does critical reasoning play in problem-solving within small groups?

A) It allows for ignoring other viewpoints
B) It helps groups assess the validity of different ideas
C) It encourages one person to make all decisions
D) It focuses solely on emotional responses

Which of the following is an example of a group leader displaying participative leadership?

A) Making all decisions alone
B) Encouraging group members to offer their opinions and feedback
C) Rejecting all input from members
D) Ignoring group discussions and making unilateral choices

What is one way small group leaders can encourage group cohesion?

A) By limiting member participation
B) By assigning group tasks without input
C) By fostering collaboration and shared responsibility
D) By making decisions without consulting the group

Information sharing in a group is most effective when:

A) Each member monopolizes the discussion
B) Group members are open and transparent with one another
C) Only the leader shares important information
D) Members withhold information to maintain power

In small groups, the term “consensus” means:

A) Everyone agrees on every decision
B) A general agreement that everyone can support
C) The decision is made by the leader alone
D) Only the majority opinion matters

Which of the following is a role of the group leader in decision-making?

A) Making all decisions without input
B) Ensuring the group’s goals are clear and that everyone’s input is heard
C) Avoiding group discussions to prevent conflict
D) Dismissing all ideas that don’t align with their own opinion

In a small group, good leadership should encourage:

A) Avoidance of all conflict
B) Full participation from all members
C) Only one viewpoint being expressed
D) Silence from less experienced members

What is the purpose of brainstorming in a group setting?

A) To quickly make a decision
B) To evaluate and criticize ideas
C) To generate as many ideas as possible without judgment
D) To assign blame for past mistakes

What is an example of effective group communication?

A) Members interrupt each other frequently
B) Everyone shares their ideas respectfully, and all members listen
C) Only the leader talks, and no one else contributes
D) Members refuse to listen to opposing viewpoints

In small groups, the term “group dynamics” refers to:

A) The conflict among members
B) The way members interact and influence each other
C) The goals of the group
D) The distribution of tasks within the group

How can a group leader encourage critical thinking during discussions?

A) By forcing members to agree with each other
B) By encouraging diverse viewpoints and challenging assumptions
C) By focusing on maintaining harmony at all costs
D) By making decisions quickly and without discussion

What is an example of a task role in a group?

A) Encouraging members to share their opinions
B) Taking notes during the meeting
C) Making sure everyone follows the rules
D) Mediating conflicts between members

What is a common result of poor communication in small groups?

A) Group members feel heard and understood
B) The group’s productivity and decision-making abilities decrease
C) Members share ideas freely and respectfully
D) Consensus is easily achieved

When participating in a small group, active listening involves:

A) Only hearing what the other person says
B) Nodding without truly engaging
C) Fully concentrating, understanding, responding, and remembering what’s being said
D) Waiting for your turn to speak without considering the other person’s message

A key advantage of small group communication is:

A) The ability to make quick decisions without discussion
B) The diversity of perspectives and skills that lead to more creative solutions
C) The ability to avoid conflicts by focusing on one person’s ideas
D) Group members don’t need to communicate at all

What is an example of a maintenance role in a group?

A) Encouraging conflict
B) Helping the group stay on task
C) Fostering group cohesion and cooperation
D) Making decisions for the group

 

31. Which of the following is a strategy to enhance group decision-making?

A) Relying solely on the group leader’s opinion
B) Ensuring that all members have the opportunity to voice their opinions
C) Focusing only on the quickest solution
D) Restricting participation to a few members

32. What is the role of a group facilitator in a small group setting?

A) To make all decisions for the group
B) To manage group dynamics and ensure smooth communication
C) To discourage feedback from group members
D) To avoid mediating conflicts within the group

33. Which of the following is an example of a disruptive role in a small group?

A) The initiator who starts discussions
B) The blocker who resists new ideas
C) The harmonizer who resolves conflicts
D) The evaluator who provides feedback

34. Which of the following best describes the concept of “group cohesion”?

A) The ability to resolve conflicts quickly
B) The level of trust, cooperation, and unity within the group
C) The speed at which decisions are made
D) The ability to avoid conflicts altogether

35. When conflict arises in a small group, the best approach is to:

A) Ignore the conflict and move on
B) Use force to control the group’s behavior
C) Address the conflict openly and work toward a resolution
D) Allow the leader to decide without discussion

36. A small group can enhance creativity by:

A) Encouraging only similar ideas from members
B) Creating an environment that fosters open brainstorming and diverse ideas
C) Limiting the discussion to only one member’s perspective
D) Rejecting any unconventional suggestions

37. In small group communication, feedback should be:

A) Given only to the leader
B) Constructive, respectful, and aimed at improving group dynamics
C) Focused on criticizing members
D) Given only at the end of a meeting

38. What is the main purpose of the “norming” stage in group development?

A) Members identify their roles and expectations for collaboration
B) Group members resist working together
C) Conflicts arise and are ignored
D) Members begin to separate into subgroups

39. In a small group, which leadership style is best suited for developing group skills and collaboration?

A) Autocratic leadership
B) Democratic leadership
C) Laissez-faire leadership
D) Directive leadership

40. What role does a “gatekeeper” play in a small group?

A) They are the person responsible for making all decisions
B) They regulate the flow of communication to ensure everyone participates
C) They ignore conflicts and let members handle disputes
D) They monopolize the discussion

41. How can group members demonstrate effective listening during discussions?

A) By preparing their response before others finish speaking
B) By engaging with what others are saying and asking clarifying questions
C) By ignoring points they disagree with
D) By speaking loudly to dominate the conversation

42. What does “group polarization” refer to in small group communication?

A) A tendency for group members to make more cautious decisions after discussions
B) A situation where group decisions become more extreme after discussion
C) A scenario where all members of the group agree
D) A process where the group avoids making decisions

43. Which of the following is an example of effective decision-making in a small group?

A) Making a decision based only on majority opinion
B) Making a decision quickly without considering all viewpoints
C) Involving everyone in the decision-making process and striving for consensus
D) Allowing only the group leader to make decisions

44. Which of the following behaviors demonstrates a negative group dynamic?

A) Actively seeking input from all members
B) Fostering an environment where dissenting opinions are ignored
C) Addressing conflicts openly
D) Encouraging open discussion and idea sharing

45. In a small group, which of the following roles is typically responsible for initiating ideas and discussions?

A) The harmonizer
B) The initiator-contributor
C) The recorder
D) The encourager

46. What does “role ambiguity” mean in a small group?

A) When a group member takes on multiple roles
B) When group members are unsure of their responsibilities and expectations
C) When roles are clearly defined and understood
D) When the group lacks leadership

47. How can a group leader improve group communication during decision-making?

A) By preventing members from challenging each other’s ideas
B) By promoting open dialogue and encouraging diverse opinions
C) By making the decision without consulting the group
D) By limiting input to only the most vocal members

48. What is the main goal of using a “SWOT analysis” in small group decision-making?

A) To make quick decisions
B) To evaluate a situation by assessing strengths, weaknesses, opportunities, and threats
C) To avoid any group conflict
D) To assign roles without discussion

49. Which of the following is a major advantage of small group communication over individual decision-making?

A) Faster decision-making
B) Less opportunity for conflict
C) The diversity of ideas and perspectives from multiple members
D) The ability to avoid making decisions

50. The “storming” phase of group development is characterized by:

A) Complete harmony and agreement among members
B) Conflict and disagreement as members begin to challenge each other’s ideas
C) A lack of clear goals and direction
D) Group members begin to break apart into subgroups

51. What is a potential risk of having a dominant group member in a small group discussion?

A) The group reaches decisions more quickly
B) Other members may feel excluded from the decision-making process
C) Everyone has an equal opportunity to participate
D) The group develops stronger cohesion

52. In small group communication, which of the following is an example of a maintenance role?

A) Criticizing other members’ ideas
B) Helping the group stay on task and focused
C) Mediating conflicts between members
D) Making final decisions for the group

53. The process of “active listening” involves:

A) Only hearing what is said without responding
B) Fully concentrating on the message and providing feedback
C) Waiting for a turn to speak
D) Ignoring non-verbal cues

54. What is the primary function of group norms?

A) To limit participation from some members
B) To establish rules for acceptable behavior and communication within the group
C) To avoid group conflict
D) To ensure only the leader speaks during discussions

55. In a small group, which of the following is an effective strategy for managing group conflict?

A) Allowing the conflict to escalate without addressing it
B) Ignoring the conflict until it resolves itself
C) Encouraging open dialogue and finding a mutually beneficial solution
D) Having the leader make unilateral decisions to end the conflict

56. What is a key characteristic of transformational leadership in a small group?

A) Focusing on tasks and control over group members
B) Inspiring and motivating group members to achieve shared goals
C) Making all decisions without consulting others
D) Ignoring group feedback and input

57. In group communication, “constructive feedback” should be:

A) Given in a negative manner to criticize the speaker
B) Specific, focused on behavior, and aimed at improvement
C) Only given by the group leader
D) Focused on personal attacks to motivate change

58. What is one of the benefits of using “brainstorming” in group problem-solving?

A) It ensures that only the best ideas are considered
B) It allows for the free flow of ideas without immediate judgment
C) It limits the number of ideas produced
D) It encourages members to focus on negative aspects

59. A group is more likely to reach a consensus when:

A) Members suppress their individual viewpoints
B) Everyone shares their thoughts and listens to each other’s ideas
C) The leader makes the decision without group input
D) The group avoids discussing potential conflicts

60. When should a group use the “delphi method” of decision-making?

A) When the group is not concerned about conflicting opinions
B) When the group needs quick consensus on a decision
C) When group members are geographically dispersed and anonymous feedback is needed
D) When the group wants to avoid discussing the decision openly

 

61. What is the primary purpose of using “role-playing” in small group communication?

A) To test the effectiveness of decision-making strategies
B) To allow members to practice resolving conflicts and understanding different perspectives
C) To establish strict group norms
D) To avoid confrontation in the group

62. Which of the following best describes a “task-oriented” role in a small group?

A) A member who focuses on helping the group maintain good relationships
B) A member who organizes and ensures the group achieves its goals
C) A member who makes the final decision without consulting others
D) A member who encourages individual opinions rather than group decisions

63. Which of the following statements is most accurate about decision-making in small groups?

A) The group leader should always make the decision without input from members
B) Group decision-making is more effective when all members are involved in the process
C) The group should avoid gathering diverse opinions to make decisions faster
D) Group members should not disagree on any ideas to maintain harmony

64. Which of the following is a benefit of using a “round-robin” technique in group discussions?

A) It encourages only the most dominant voices to speak
B) It ensures that every member has the opportunity to contribute to the discussion
C) It limits participation to just the group leader
D) It reduces the length of the discussion by eliminating all questions

65. What is “social loafing” in small group communication?

A) When all group members work equally hard to achieve goals
B) When some members contribute less to the group’s effort, relying on others to do the work
C) When the group maintains a high level of productivity
D) When the group leader takes on all responsibilities without delegation

66. In the context of small group communication, what does “groupthink” refer to?

A) A process where a group achieves optimal decision-making by avoiding conflicts
B) The tendency for group members to agree on decisions in order to avoid conflict, often at the cost of critical thinking
C) The process of achieving consensus through open discussion and debate
D) A strategy for generating creative ideas by allowing each member to speak freely

67. What is the main goal of “conflict resolution” in small groups?

A) To completely eliminate any differences of opinion
B) To help group members understand and address disagreements constructively
C) To avoid discussing issues that could lead to conflict
D) To allow the leader to make all decisions without debate

68. What is the primary focus of “leadership style” in small group communication?

A) Ensuring the leader makes all the decisions without input from others
B) Developing skills to encourage and manage group participation, collaboration, and goal achievement
C) Limiting feedback and discussion to avoid misunderstandings
D) Relying on only one leader to control all aspects of group activities

69. Which of the following is an example of a “disruptive” communication pattern in a group?

A) A member actively listens and responds to others’ contributions
B) A member constantly interrupts others and refuses to let anyone speak
C) A member encourages others to share their thoughts and feelings
D) A member focuses on clarifying and summarizing the discussion points

70. Which of the following is most important in establishing group norms?

A) Allowing members to ignore the norms without consequence
B) Clearly defining and agreeing on behaviors and expectations that guide group interactions
C) Focusing only on the task and ignoring interpersonal dynamics
D) Ensuring that only one person is responsible for establishing the norms

71. How can group leaders help manage “group polarization” during discussions?

A) By encouraging extreme viewpoints to dominate the conversation
B) By fostering an environment that allows for balanced debate and consideration of all viewpoints
C) By quickly making decisions without any group input
D) By focusing only on reaching a consensus without considering opposing views

72. What is the main purpose of “brainstorming” in a group?

A) To quickly arrive at a decision without considering all options
B) To generate a wide variety of ideas and potential solutions without immediate judgment
C) To focus solely on the most feasible ideas while ignoring others
D) To discourage new or unconventional ideas in favor of more traditional approaches

73. Which of the following leadership styles is most appropriate for managing a group that requires guidance and structure?

A) Laissez-faire leadership
B) Transformational leadership
C) Autocratic leadership
D) Democratic leadership

74. What does the “performing” stage of group development typically involve?

A) Group members begin to resist working together
B) The group starts to break into subgroups
C) The group is fully functional, with members working collaboratively toward goals
D) The group is focused on forming roles and expectations

75. What is the primary benefit of using “active listening” in small group communication?

A) It allows group members to dominate the conversation
B) It helps create a deeper understanding of ideas and promotes constructive feedback
C) It prevents members from speaking at all
D) It allows the group leader to control the discussion

76. What is the role of “information seeker” in a small group?

A) To resist contributing to discussions
B) To clarify ideas and ask for additional details to ensure understanding
C) To criticize other members’ ideas
D) To make final decisions without input from others

77. How can a small group improve its problem-solving skills?

A) By limiting the discussion to only one solution
B) By encouraging members to think critically, consider alternatives, and collaborate
C) By avoiding discussion of the problem and waiting for the leader to decide
D) By discouraging divergent viewpoints in favor of a single solution

78. What does “group synergy” mean in the context of small group communication?

A) The energy from one member’s idea outweighs others’ contributions
B) The group’s collective output exceeds the sum of individual efforts due to effective collaboration
C) The group avoids having to make any decisions
D) The group works independently, without collaboration

79. Which of the following is an example of a “task role” in a group?

A) A member who supports and encourages others’ participation
B) A member who challenges ideas and asks for more information
C) A member who focuses on maintaining the group’s morale
D) A member who contributes directly to the accomplishment of the group’s goals

80. In a small group setting, what is the main advantage of having a “co-leader”?

A) It limits the influence of one leader over the group
B) It ensures that all decisions are made by the group leader
C) It provides additional support and diverse leadership perspectives to manage group dynamics
D) It eliminates the need for group members to participate in decision-making

81. Which of the following is an example of “task-oriented” communication?

A) Discussing personal issues unrelated to the group’s goals
B) Focusing on the group’s agenda and making decisions that move the task forward
C) Criticizing other group members’ communication styles
D) Ignoring the main purpose of the meeting

82. Which of the following is a potential negative consequence of “social loafing” in a group?

A) Increased member participation and contribution
B) Decreased overall group performance and effectiveness
C) A higher degree of group cohesion
D) Enhanced group problem-solving skills

83. Which type of communication pattern involves information being shared between a leader and each group member individually, rather than within the group as a whole?

A) Chain communication
B) Wheel communication
C) Circle communication
D) All-channel communication

84. How can a group handle the “norming” stage of development effectively?

A) By establishing clear roles and responsibilities and focusing on group goals
B) By avoiding any discussions about group rules or expectations
C) By having one member dominate the decision-making process
D) By allowing conflict to remain unresolved

85. What role does “feedback” play in small group communication?

A) It prevents group members from expressing their opinions
B) It allows the group to evaluate its processes and improve communication
C) It encourages members to avoid disagreements
D) It ensures that the leader makes all final decisions

86. Which of the following best describes “collective problem-solving” in a group?

A) Only the leader makes decisions without input from others
B) All members contribute to identifying the problem, generating solutions, and evaluating options
C) Only one member discusses the problem with the leader
D) Group members wait for the leader to make the decision for them

87. What does “role conflict” in a group mean?

A) When a member is unsure about how to contribute
B) When there is a clear division of labor and responsibilities
C) When the roles assigned to group members conflict with each other
D) When the group members have aligned goals and responsibilities

88. What is the main disadvantage of “autocratic” leadership in small groups?

A) It encourages members to share their ideas openly
B) It can suppress creativity and limit the involvement of group members in decision-making
C) It fosters collaboration and collective decision-making
D) It allows for flexibility and adaptive leadership styles

89. How can a group effectively manage “cognitive conflict” during discussions?

A) By allowing conflicts to escalate without addressing them
B) By encouraging critical thinking and open discussion of differing perspectives
C) By avoiding all disagreement and sticking to the consensus
D) By allowing one person to dominate the conversation

90. Which of the following is a disadvantage of “groupthink”?

A) It encourages healthy debate and open-minded decision-making
B) It may lead to poor decision-making because of the desire for consensus
C) It allows for the expression of diverse viewpoints
D) It helps group members resolve conflicts

 

91. What is the primary purpose of “information-sharing” in small group communication?

A) To make decisions without discussing the facts
B) To ensure all group members are well-informed and can contribute to the discussion
C) To allow the group leader to dominate the conversation
D) To prevent disagreements among group members

92. Which of the following leadership styles emphasizes collaboration and seeks input from all group members?

A) Autocratic leadership
B) Democratic leadership
C) Laissez-faire leadership
D) Transformational leadership

93. How can group members build cohesion and trust during the “forming” stage of group development?

A) By discussing and addressing any existing conflicts openly
B) By focusing on establishing personal relationships and a sense of community
C) By making decisions without input from other members
D) By disregarding the group’s overall goals to focus on individual interests

94. What is a key characteristic of “task-oriented” roles in small groups?

A) Focusing on personal relationships and maintaining harmony
B) Focusing on the group’s goals and helping the group achieve its objectives
C) Avoiding involvement in the group’s activities
D) Disrupting the group’s progress with irrelevant contributions

95. What is the main benefit of using “feedback loops” in small group communication?

A) They prevent group members from making decisions
B) They allow members to understand how their communication affects the group and help adjust their behavior
C) They encourage group members to avoid discussing sensitive topics
D) They ensure the group leader makes all decisions

96. Which of the following best describes “conflict management” in small groups?

A) Preventing any conflicts from arising
B) Encouraging and managing disagreements in a way that enhances the group’s productivity and relationships
C) Allowing conflict to escalate without addressing it
D) Ensuring that only one person makes the final decision

97. What does the “storming” stage of group development involve?

A) Group members agree on their roles and responsibilities
B) Group members experience conflict as they assert their opinions and challenge others
C) The group is focused on completing the task and achieving its goals
D) The group members break into subgroups and disengage from the discussion

98. How can “active listening” improve small group communication?

A) By allowing group members to interrupt each other frequently
B) By helping group members understand and respond thoughtfully to each other’s ideas
C) By avoiding any feedback or clarification from other members
D) By allowing only the leader to speak during discussions

99. Which of the following is an example of “task cohesion” in a group?

A) Group members collaborate to achieve the group’s goals and solve problems
B) Group members avoid making decisions and focus solely on their personal interests
C) The leader makes all decisions without input from other members
D) Group members prioritize maintaining harmony over the group’s tasks

100. What role does “feedback” play in the decision-making process of a small group?

A) It prevents group members from expressing their opinions
B) It helps clarify ideas, confirm understanding, and improve the decision-making process
C) It reduces the time spent discussing the issues
D) It allows the group leader to dominate the decision-making process

101. What is a primary goal of “collaborative decision-making” in small groups?

A) To allow only the leader to make decisions
B) To ensure that all members contribute to finding solutions and making decisions
C) To avoid any conflict or disagreements during the process
D) To reach a decision as quickly as possible without considering all options

102. Which of the following is an example of “role ambiguity” in a group?

A) Clearly defined roles and expectations for all members
B) Uncertainty about each member’s role, which may cause confusion or inefficiency
C) The group leader assigning roles to all members in an organized manner
D) Group members working independently without discussing their tasks

103. What is a “democratic” leadership style in small groups?

A) A style where the leader makes decisions independently without consulting others
B) A style where the leader encourages open communication and includes all group members in decision-making
C) A style where group members make all decisions without the leader’s guidance
D) A style where the leader imposes strict rules and guidelines for group behavior

104. What does “role differentiation” in small group communication refer to?

A) The process by which group members stop participating in the discussion
B) The process by which different members take on specialized roles to help the group function effectively
C) The conflict that arises when members do not agree on their roles
D) The process by which group members avoid making decisions

105. How does “divergent thinking” help in small group decision-making?

A) It focuses only on one solution to the problem
B) It encourages members to explore a wide range of ideas and solutions, leading to more creative outcomes
C) It encourages group members to agree on a single idea quickly
D) It avoids any challenging of the leader’s ideas

106. What is the impact of “non-verbal communication” on small group interactions?

A) It plays no significant role in communication within groups
B) It can help convey messages and emotions that may not be expressed verbally
C) It makes the communication less effective
D) It encourages group members to avoid sharing their opinions

107. What is “norm conformity” in small groups?

A) The process of avoiding all group rules and expectations
B) The behavior of group members when they follow the established norms and expectations of the group
C) The act of creating new group norms that disrupt the group’s cohesion
D) The decision of the group leader to set strict rules without input from members

108. What does the “adjourning” stage of group development involve?

A) The group disbands after completing its goals
B) The group members argue over the best course of action
C) The group starts focusing on long-term goals rather than short-term objectives
D) The group begins to assign tasks for future meetings

109. What does “group synergy” in small group communication refer to?

A) When group members work independently without collaborating
B) When the group’s combined efforts produce better outcomes than individual efforts would have produced
C) When group members avoid engaging in decision-making
D) When the group is inefficient and unproductive

110. How can a group overcome “communication barriers” effectively?

A) By ignoring different communication styles and focusing only on the task
B) By establishing clear communication guidelines and ensuring all members have the opportunity to speak
C) By avoiding discussions of issues that might create conflict
D) By allowing only one member to speak at all times

111. What is the role of the “gatekeeper” in a small group?

A) To ensure that everyone has an opportunity to speak and contribute to the discussion
B) To prevent others from expressing their opinions
C) To make the final decision without consulting the group
D) To encourage members to avoid sharing their thoughts

112. What is a “collaborative conflict resolution” strategy in small groups?

A) Ignoring disagreements and hoping they go away
B) Encouraging open discussion and working together to find mutually beneficial solutions
C) Allowing one person to make the decision for everyone
D) Suppressing conflict to maintain harmony in the group

113. Which of the following is a sign of “group polarization” in decision-making?

A) The group reaches a consensus that is moderate and balanced
B) The group adopts more extreme positions after discussing issues
C) The group avoids discussing controversial topics
D) The group actively seeks diverse opinions and ideas

114. How does “role clarity” improve small group communication?

A) It creates confusion among group members about their responsibilities
B) It helps members understand their tasks and responsibilities, leading to better coordination
C) It discourages group members from taking on any leadership roles
D) It prevents the group from making decisions

115. What does “empathy” in small group communication involve?

A) Understanding and sharing the feelings of others to improve communication and build trust
B) Focusing only on the task at hand without considering the feelings of others
C) Ignoring the emotional needs of group members
D) Ensuring that group members remain silent during discussions

116. What is the advantage of “group cohesiveness”?

A) It creates conflict and disunity within the group
B) It promotes a sense of belonging, trust, and collaboration among group members
C) It prevents the group from achieving its goals
D) It encourages group members to work independently without collaboration

 

117. What is a key characteristic of “leader-centered” communication in small groups?

A) The leader listens actively to each group member
B) The leader makes all decisions without consulting others
C) The leader encourages open dialogue among all members
D) The leader avoids taking charge of the group’s activities

118. What does the “norming” stage of group development involve?

A) Members begin to form personal relationships and group cohesion develops
B) Members openly argue and challenge each other’s opinions
C) The group starts to dissolve and break apart
D) The group focuses solely on completing the task

119. How does “critical thinking” contribute to effective small group communication?

A) It prevents group members from questioning each other’s ideas
B) It encourages members to analyze and evaluate information carefully before making decisions
C) It makes the group focus only on the leader’s perspective
D) It reduces the group’s ability to reach consensus

120. Which of the following best describes a “task-oriented leader” in a small group?

A) A leader who focuses on maintaining harmony and relationships among group members
B) A leader who helps the group achieve its goals by providing direction and organizing tasks
C) A leader who avoids making decisions and lets the group work independently
D) A leader who encourages members to make all decisions without guidance

121. What does “groupthink” refer to in small group decision-making?

A) A situation where group members critically evaluate all ideas before making decisions
B) A situation where group members avoid conflict and seek unanimous agreement at the expense of critical thinking
C) A process where all ideas are openly debated and discussed
D) A decision-making approach that encourages diversity of thought

122. How can “active participation” from all members improve small group communication?

A) It allows only the leader to contribute ideas
B) It ensures that all group members are heard and that their perspectives are considered
C) It prevents the group from reaching any consensus
D) It encourages one person to dominate the conversation

123. What is an example of “nonverbal communication” in a group setting?

A) Members discussing the task in written form
B) A member using hand gestures to emphasize a point during the discussion
C) A member speaking loudly to make their point
D) A group member making a formal presentation with slides

124. What does “role flexibility” mean in the context of small group communication?

A) Members stick rigidly to their assigned roles and avoid deviation
B) Members adapt their roles as needed to respond to the group’s evolving needs
C) Members avoid taking on roles that are not clearly defined
D) Members refuse to participate in tasks outside their assigned roles

125. What is a “sociogram” in small group communication?

A) A diagram of the group’s organizational hierarchy
B) A chart that tracks communication patterns, including who communicates with whom in the group
C) A list of each member’s assigned roles
D) A map of physical interactions during group meetings

126. What is the main goal of “problem-solving” in small groups?

A) To generate a variety of ideas and then immediately select the first one that appears
B) To focus on finding the most creative solution to a problem
C) To evaluate the pros and cons of possible solutions and reach a consensus
D) To allow only the leader to determine the solution

127. Which of the following leadership styles encourages group members to take responsibility for decision-making?

A) Authoritarian leadership
B) Democratic leadership
C) Laissez-faire leadership
D) Transformational leadership

128. What is “social loafing” in small group communication?

A) The phenomenon where members contribute equally to the group’s success
B) The tendency for group members to exert less effort when working in a group than when working alone
C) The process of members engaging in productive collaboration and brainstorming
D) The action of members taking on leadership roles

129. How does “constructive criticism” help improve small group communication?

A) It allows members to critique others harshly without offering solutions
B) It promotes open dialogue by offering helpful feedback in a respectful and productive manner
C) It discourages group members from sharing their opinions
D) It prevents members from expressing disagreements

130. What is the benefit of “brainstorming” in small groups?

A) It forces group members to evaluate only one idea
B) It encourages members to generate as many ideas as possible without judgment
C) It encourages group members to avoid offering their opinions
D) It prevents the group from considering unconventional ideas

131. What is an example of “status differences” in a small group?

A) All group members contribute equally to the discussion
B) One group member consistently dominates the conversation due to perceived authority or expertise
C) All members take on leadership roles equally
D) The group collaborates to make decisions without any dominance by a single member

132. How can “feedback” improve group decision-making?

A) It makes the group ignore dissenting opinions
B) It helps members clarify their ideas and refine the decision-making process
C) It prevents group members from taking risks in their ideas
D) It allows the leader to make all the decisions

133. How does “trust” influence small group communication?

A) It makes members more likely to engage in open and honest communication
B) It prevents members from sharing their opinions
C) It causes members to avoid expressing disagreements
D) It encourages members to work independently

134. What does “emotional intelligence” refer to in small group communication?

A) The ability to make quick, logical decisions without considering emotions
B) The ability to recognize, understand, and manage one’s own emotions and the emotions of others
C) The ability to avoid all emotional involvement in the group’s tasks
D) The ability to manipulate the group’s emotions to control decisions

135. What is the role of a “facilitator” in a small group?

A) To dominate the discussion and ensure their own ideas are heard
B) To help guide the group through the decision-making process and ensure everyone has an opportunity to participate
C) To make all decisions independently without input from other members
D) To discourage any challenges to the group’s ideas

136. What is the impact of “cultural diversity” in small groups?

A) It creates conflict and prevents effective communication
B) It can bring a wide range of perspectives and ideas that enhance group creativity and problem-solving
C) It makes group members more likely to agree with each other
D) It leads to homogeneous decision-making processes

137. How can “effective listening” improve group problem-solving?

A) By ignoring others’ ideas and focusing on one’s own opinions
B) By ensuring group members listen actively and consider each other’s ideas to reach a more informed solution
C) By discouraging any feedback or discussion from other members
D) By focusing on speaking over listening

138. What is a potential disadvantage of “group decision-making”?

A) It encourages diverse opinions and critical thinking
B) It can lead to slower decisions due to the need for group discussion and consensus
C) It allows for more effective decision-making by utilizing multiple perspectives
D) It reduces the risk of making mistakes in the decision-making process

139. What does “group cohesion” refer to in small group communication?

A) The tendency for group members to avoid any conflict
B) The level of unity and collaboration among group members
C) The tendency for group members to make decisions individually
D) The avoidance of communication in group settings

140. What is the “advisory group” role in decision-making?

A) A group that makes final decisions without consultation from other groups
B) A group that provides suggestions, advice, and feedback to decision-makers, but does not make the final decision
C) A group that implements the decisions without providing any feedback
D) A group that acts as a liaison between the leader and other members

 

141. What is the “forming” stage of group development primarily characterized by?

A) Group members begin to engage in conflict and openly challenge one another
B) Group members start to develop their roles and establish group norms
C) Group members form relationships and explore their individual roles
D) The group begins to work efficiently toward its goals

142. What is the primary purpose of “decision-making” in a small group setting?

A) To allow the leader to make unilateral decisions for the group
B) To reach a consensus by evaluating all potential options
C) To make decisions without considering group dynamics
D) To allow group members to vote on decisions without discussion

143. How does “social influence” play a role in small group communication?

A) It encourages members to ignore the group’s goals in favor of individual desires
B) It leads group members to conform to norms and behaviors based on group dynamics
C) It causes group members to avoid communication with each other
D) It makes members more likely to disagree openly with one another

144. What is an example of “informal roles” in a small group?

A) The group leader who makes all decisions
B) The secretary who records meeting minutes
C) A member who regularly offers emotional support and encouragement
D) A member who enforces strict group rules

145. Which of the following is a key element of “constructive conflict” in small groups?

A) The avoidance of conflict at all costs
B) Group members arguing without regard for one another’s opinions
C) Conflict used as a way to evaluate ideas and find better solutions
D) Conflict that leads to the breakdown of group communication

146. What does the term “group culture” refer to in small group communication?

A) The collective attitudes, beliefs, and behaviors that members share in a group
B) The preferences for individual work over group activities
C) The hierarchical structure of a group’s leadership
D) The tendency for group members to ignore differences among one another

147. How does “collaborative problem-solving” differ from “competitive problem-solving” in small groups?

A) Collaborative problem-solving involves group members working together, while competitive problem-solving pits members against one another
B) Competitive problem-solving allows for open discussion and mutual feedback
C) Collaborative problem-solving focuses on individual accomplishments
D) Competitive problem-solving results in unanimous agreement among members

148. What does the “storming” phase of group development typically involve?

A) The group begins to finalize its tasks and achieve its goals
B) Members challenge each other’s ideas and leadership, leading to conflict
C) The group is highly cohesive and functioning well
D) The group reaches full consensus without any conflicts

149. What is the role of a “mediator” in conflict resolution within a small group?

A) To prevent any conflict from occurring in the group
B) To force one group member to accept the leader’s decision
C) To facilitate open communication and help group members resolve differences
D) To make final decisions without consulting the group

150. What is the effect of “cohesion” on a small group’s performance?

A) It prevents conflict and encourages group members to avoid disagreements
B) It helps the group work effectively toward achieving its goals
C) It discourages group members from sharing their ideas openly
D) It leads to a reduction in participation from group members

151. What is a common cause of “group polarization” in decision-making?

A) Members reach a consensus quickly without discussing the issue in detail
B) Group discussions lead to stronger, more extreme positions than initially held by individual members
C) Group members actively seek out and embrace dissenting viewpoints
D) The leader prevents any disagreement from arising

152. What is the primary characteristic of a “task-oriented” leader?

A) The leader avoids giving direction and allows the group to lead itself
B) The leader focuses on achieving group goals and organizing tasks effectively
C) The leader emphasizes maintaining group harmony over completing tasks
D) The leader avoids making decisions and lets the group decide independently

153. What is the advantage of “group decision-making” compared to individual decision-making?

A) It leads to quicker decisions with less discussion
B) It allows for a broader range of ideas and perspectives to be considered
C) It eliminates the need for conflict and disagreement
D) It makes decision-making more predictable and less complex

154. Which of the following best describes “participative leadership”?

A) A leadership style where the leader makes decisions unilaterally without group input
B) A leadership style where the leader consults with group members and encourages collaboration in decision-making
C) A leadership style that discourages input from group members
D) A leadership style that requires strict rules and guidelines for all group interactions

155. What is the purpose of “feedback loops” in small group communication?

A) To create conflict by providing criticism without solutions
B) To reinforce positive behaviors and help group members improve performance
C) To prevent group members from questioning each other’s ideas
D) To allow the leader to dominate the communication process

156. What is the “avoidance” style of conflict resolution?

A) Ignoring the conflict entirely and hoping it resolves itself
B) Engaging directly with the issue to find a solution
C) Confronting the issue with a focus on finding a compromise
D) Accommodating others’ views at the expense of one’s own

157. What role does “group facilitation” play in communication?

A) It encourages group members to avoid sharing their opinions
B) It helps guide the group toward achieving its goals and resolving conflicts
C) It forces the group to focus solely on the leader’s ideas
D) It encourages group members to work independently without interaction

158. What does “decision consensus” mean in the context of small group communication?

A) The group reaches a majority decision but does not fully agree on the solution
B) Every group member agrees and supports the final decision made by the group
C) The group leaves the decision-making to the leader without discussion
D) A decision is made through a formal vote, with the majority determining the outcome

159. What is an “informal group”?

A) A group that has no specific structure or leader but is united by a shared interest
B) A group that follows a strict organizational hierarchy
C) A group formed by external authorities to complete a specific task
D) A group with an established formal communication process and leadership

160. What does “interpersonal communication” refer to in a small group?

A) Communication that occurs only within a single individual
B) Communication between two or more individuals within the group
C) Communication that happens only during formal meetings
D) Communication that is directed by the leader to the entire group

161. What is the potential disadvantage of a “dominant leader” in a small group?

A) The leader can provide clear direction without the need for group input
B) The leader can stifle creativity and prevent other members from contributing their ideas
C) The leader fosters strong group cohesion and collaboration
D) The leader ensures that every group member is heard equally

162. Which of the following describes the “adjourning” stage of group development?

A) The group has completed its tasks and is preparing to disband
B) The group is actively resolving conflicts and establishing norms
C) The group is engaged in intense brainstorming and idea generation
D) The group is focused on evaluating the success of its decisions

163. What is “role conflict” in a small group setting?

A) A situation where group members share similar roles and responsibilities
B) A situation where a group member is unsure of how to act in a given role due to competing expectations
C) A scenario where all group members agree on the tasks they should perform
D) A situation where the group has no clearly defined roles or tasks

164. How does “active listening” benefit small group communication?

A) It allows members to avoid hearing opposing viewpoints
B) It helps ensure that group members understand each other’s ideas and concerns
C) It reduces the need for feedback and clarification
D) It encourages members to ignore non-verbal cues and body language

165. What is the benefit of “diverse viewpoints” in small group decision-making?

A) It allows the group to reach consensus more quickly
B) It creates opportunities for creative solutions by considering a range of ideas
C) It encourages members to conform to the majority opinion
D) It makes the decision-making process less structured and more chaotic

 

166. What is the main goal of group communication?

A) To ensure that only the leader’s ideas are heard
B) To facilitate the exchange of information and ideas to achieve the group’s goals
C) To make sure all members agree with each other’s ideas
D) To limit participation to a few dominant members of the group

167. Which leadership style is characterized by the leader making decisions without consulting the group?

A) Democratic leadership
B) Autocratic leadership
C) Laissez-faire leadership
D) Transformational leadership

168. What is a “leader-member exchange” (LMX)?

A) The way group members communicate with each other during meetings
B) The relationship and level of trust between the group leader and individual members
C) A system for delegating tasks within the group
D) The formal decision-making process used in small groups

169. How does “groupthink” negatively impact small group decision-making?

A) It encourages open debate and disagreement among members
B) It leads to poor decision-making due to a lack of critical thinking and dissent
C) It encourages diversity of ideas and perspectives
D) It results in more innovative and creative solutions

170. What role does “conflict resolution” play in effective small group communication?

A) It prevents all forms of disagreement in the group
B) It helps address and manage differences of opinion constructively
C) It forces members to accept the leader’s decisions without question
D) It focuses only on avoiding disagreement, not resolving it

171. What is “task cohesion” in the context of small group dynamics?

A) The level of emotional connection and personal bonds between group members
B) The group’s ability to stay focused on and accomplish its tasks
C) The formal structure and hierarchy within the group
D) The conflict between group members over roles and responsibilities

172. What does “collective efficacy” refer to in group communication?

A) The belief that the group can successfully accomplish its goals
B) The ability of a group to function independently without a leader
C) The individual efforts of each group member in isolation
D) The process of assigning blame when the group fails to succeed

173. Which of the following best describes a “facilitator” in a small group?

A) A person who directs all group activities and decisions without input from others
B) A person who helps guide group discussions, ensuring that everyone has a chance to contribute
C) A person who strictly enforces group rules without considering others’ viewpoints
D) A person who does not actively participate but simply observes the group process

174. What is “norming” in group development?

A) The group struggles to work together and conflicts are unresolved
B) The group reaches agreement on how tasks will be completed and roles defined
C) The group has already achieved its goals and is preparing to disband
D) The group is just starting to get to know each other and establish ground rules

175. What is “task-oriented leadership” focused on?

A) Ensuring group harmony and interpersonal relationships
B) Promoting fun and entertainment within the group
C) Organizing the group’s activities to achieve the defined goals
D) Resolving conflicts between group members

176. What does the “group polarization effect” refer to?

A) The tendency for group members to express more moderate opinions after discussion
B) The phenomenon where group members become more extreme in their positions after group discussion
C) The tendency for groups to reach consensus more easily than individuals
D) The process of resolving group conflict through negotiation

177. What is a “group norm”?

A) A written set of rules that dictate how the group should function
B) A shared expectation of behavior within the group that guides group actions
C) A hierarchical structure that defines who makes decisions in the group
D) A role that is automatically assigned to group members

178. What role does “active listening” play in effective group communication?

A) It enables group members to ignore what others are saying and stay focused on their own ideas
B) It ensures that all group members have the opportunity to speak without interruption
C) It helps group members fully understand and respond to the messages being communicated
D) It prevents group members from challenging each other’s perspectives

179. How does “informal leadership” differ from “formal leadership” in small groups?

A) Informal leadership involves the appointed leader making decisions, while formal leadership does not
B) Informal leadership emerges naturally through influence, while formal leadership is defined by the group’s structure
C) Informal leadership has more authority than formal leadership
D) Informal leadership is based solely on the leader’s qualifications, while formal leadership is based on personal connections

180. What is the effect of “social loafing” in small groups?

A) It increases group efficiency and productivity
B) It encourages members to take on more responsibility
C) It leads to decreased effort by some members because they rely on others to do the work
D) It promotes open communication and active participation among all group members

181. What does the “performing” stage of group development involve?

A) Group members are focused on conflict resolution
B) Group members work collaboratively and efficiently to achieve their goals
C) Group members are still getting to know each other
D) Group members are preparing to disband after completing their tasks

182. What is a “task role” in a small group?

A) A role that helps maintain group relationships and harmony
B) A role focused on accomplishing the group’s tasks and objectives
C) A role that involves offering emotional support and encouragement
D) A role that encourages group members to engage in non-task related discussions

183. What is the purpose of “group brainstorming”?

A) To arrive at a single solution quickly
B) To generate as many ideas as possible, without criticism or evaluation, to encourage creativity
C) To evaluate and critique ideas in order to find the best one immediately
D) To ensure that only the leader’s ideas are considered

184. What is a “cohesive group”?

A) A group that avoids conflict at all costs
B) A group with strong emotional bonds and a shared sense of belonging
C) A group with strict rules and high levels of authority
D) A group that focuses solely on individual goals rather than collective goals

185. What does “social capital” in a group refer to?

A) The monetary resources available to the group
B) The trust, cooperation, and networks that exist between group members
C) The formal power and authority granted to the group leader
D) The division of tasks and responsibilities among group members

186. What is the role of a “gatekeeper” in small group communication?

A) To manage and control the flow of information, ensuring that all members have a chance to participate
B) To enforce group rules and make final decisions for the group
C) To prevent the group from reaching decisions and force further discussion
D) To focus solely on ensuring that the group reaches its goal without considering the process

187. What is the impact of “group diversity” on small group communication?

A) It leads to misunderstandings and poor decision-making due to different viewpoints
B) It can improve creativity and decision-making by offering multiple perspectives
C) It slows down the decision-making process by introducing too many ideas
D) It creates conflict and prevents the group from achieving its goals

188. What is the “evaluation apprehension” phenomenon in a group setting?

A) A fear of being judged negatively by others during group discussions
B) A situation where members eagerly seek feedback from the group
C) A tendency to evaluate group members based solely on their opinions
D) A method of evaluating group decisions and processes after the task is completed

189. How does “cultural diversity” affect small group communication?

A) It encourages uniformity in opinions and decision-making
B) It creates communication barriers due to differences in language and norms
C) It ensures that all group members agree with each other’s perspectives
D) It fosters creativity and broadens the group’s viewpoints

190. What is the effect of “role ambiguity” in a small group?

A) It makes the group’s goals clearer and more easily achievable
B) It helps members understand and perform their tasks effectively
C) It creates confusion about each member’s responsibilities and hinders group performance
D) It improves group cohesion by ensuring that all members work independently

 

191. What is the most common reason groups fail to make decisions effectively?

A) A lack of formal leadership
B) Group members not having sufficient information
C) The leader’s strong decision-making style
D) Group members not being willing to share their opinions

192. What is the “devil’s advocate” role in a group?

A) A role that promotes a critical perspective to challenge ideas and assumptions
B) A leader who dictates group decisions without allowing feedback
C) A role that facilitates collaboration by ensuring all voices are heard
D) A group member who always agrees with the majority to maintain harmony

193. What is the purpose of “role differentiation” in a group?

A) To ensure each member has a distinct responsibility that aligns with their strengths
B) To divide the group into subgroups to avoid conflict
C) To prevent members from assuming leadership roles
D) To keep all group members working on the same tasks without distinction

194. Which leadership style is best suited for a group that requires high levels of input and discussion from all members?

A) Autocratic leadership
B) Democratic leadership
C) Laissez-faire leadership
D) Transactional leadership

195. What is “constructive criticism” in group communication?

A) Criticizing ideas without offering solutions
B) Feedback intended to help group members improve their performance and contributions
C) Telling someone they are wrong without providing any justification
D) A form of praise for the leader’s decisions

196. How does “group diversity” impact problem-solving in small groups?

A) It reduces the number of ideas generated, as people have similar viewpoints
B) It limits creativity and makes decision-making more difficult
C) It introduces a wider range of perspectives, improving creativity and decision-making
D) It leads to faster consensus as group members automatically agree on solutions

197. What is “group cohesion”?

A) The way group members are formally organized into roles and positions
B) The interpersonal bonds and unity among group members that help them work together effectively
C) The physical environment in which group meetings take place
D) The size of the group that influences its ability to make decisions

198. How can “active participation” in a group meeting benefit the group’s communication process?

A) It helps maintain group unity by ensuring that only one opinion is expressed at a time
B) It encourages a diversity of viewpoints, improving decision-making and problem-solving
C) It ensures that the group leader can make all the decisions without any opposition
D) It limits the scope of discussions to only the leader’s perspective

199. Which of the following is a potential disadvantage of “consensus decision-making”?

A) It can sometimes take longer to reach a decision because all group members must agree
B) It encourages only one person’s viewpoint to dominate the decision-making process
C) It leads to less participation by group members in the decision-making process
D) It results in decisions that are often too simplistic and not well thought out

200. What is “role conflict” in a small group?

A) When group members willingly share tasks and responsibilities
B) When group members experience confusion or disagreement about their roles
C) When a group leader makes all decisions without consulting the group
D) When there are multiple leaders within a group

201. What is the “storming” phase in group development?

A) The group has become highly cohesive and is ready to start working
B) The group is focused on resolving conflicts and clarifying roles and responsibilities
C) The group is moving toward completing its tasks after the initial phase
D) The group is completing its tasks and preparing to disband

202. What is a key characteristic of a “task-oriented” leadership style?

A) Focusing on building personal relationships among group members
B) Ensuring that the group achieves its objectives efficiently and effectively
C) Encouraging group members to express personal feelings and opinions
D) Focusing primarily on resolving conflicts among group members

203. Which of the following is an example of “social loafing” in a small group?

A) Everyone in the group works together to complete a project
B) One member contributes significantly less to the group effort, relying on others to do the work
C) All members contribute equally and take responsibility for tasks
D) A group member takes charge of organizing tasks and motivates others to participate

204. What does the term “social influence” refer to in group communication?

A) The effect that group leaders have on decision-making processes
B) The ways in which individuals in a group influence each other’s behaviors, attitudes, and opinions
C) The formal rules that guide how groups should make decisions
D) The external pressures that affect a group’s ability to function

205. How does “groupthink” impact decision-making?

A) It encourages group members to offer a diversity of opinions, leading to better decisions
B) It prevents the group from considering alternative ideas or viewpoints, leading to poor decisions
C) It helps to resolve conflicts and ensure that decisions are made quickly
D) It results in more creative and innovative solutions

206. What is the purpose of “brainstorming” in a group setting?

A) To evaluate and select the best idea or solution immediately
B) To generate as many ideas as possible without criticism, and then evaluate them later
C) To make sure only one person speaks at a time
D) To force group members to agree on a single solution right away

207. What is “conflict resolution” in the context of group communication?

A) The process of avoiding disagreements and maintaining harmony at all costs
B) A strategy for dealing with disagreements and finding mutually agreeable solutions
C) The method used by the leader to impose decisions without consulting others
D) The process of making decisions without considering the views of others

208. What role does “feedback” play in small group communication?

A) It allows group members to evaluate each other’s performance and suggest improvements
B) It ensures that the group does not experience any disagreements or misunderstandings
C) It prevents group members from sharing ideas that are not fully formed
D) It discourages group members from expressing differing opinions or criticisms

209. How can “group norms” contribute to effective group communication?

A) By limiting the number of ideas expressed by group members
B) By encouraging uniformity of opinions and discouraging alternative perspectives
C) By guiding group behavior and creating expectations for how members should communicate
D) By ensuring that only the leader’s ideas are considered

210. How can a group achieve “effective decision-making”?

A) By making decisions quickly without discussing options
B) By ensuring that all members have an opportunity to share their opinions and ideas
C) By letting the group leader make decisions without any input from others
D) By only allowing the majority opinion to dictate the decision

211. What is the “forming” stage of group development?

A) The group has fully matured and is completing its goals
B) The group is focused on creating solutions and resolving conflicts
C) The group is just beginning to come together and establish ground rules
D) The group is disbanding after accomplishing its objectives

212. What is the role of a “group facilitator”?

A) To guide and support the group in reaching its goals and maintaining focus
B) To make all decisions and tell the group what to do
C) To act as a judge and resolve conflicts between group members
D) To strictly enforce rules without allowing for flexibility

213. What does “cultural diversity” in a group setting refer to?

A) The differences in how group members communicate, based on cultural backgrounds
B) The differences in group members’ gender and age
C) The uniformity of backgrounds and perspectives among group members
D) The focus on maintaining a single viewpoint in group discussions

214. What is “decision-making by majority” in small groups?

A) A decision-making process where all members must agree before a decision is made
B) A decision-making process where the group leader makes the final decision alone
C) A process where the majority of the group votes to make a decision
D) A process where group members debate until one decision is forced on the group

215. What is a “group role” in communication?

A) A specific set of behaviors and expectations associated with a position in the group
B) A leader’s decision-making responsibility within the group
C) A formal authority figure assigned to manage group discussions
D) The group’s approach to resolving conflicts and making decisions

216. How can “group cohesion” improve group performance?

A) By encouraging conflict and competition between group members
B) By ensuring that members work independently without collaborating
C) By fostering trust and cooperation, leading to better communication and coordination
D) By ensuring that all decisions are made by a single group member

217. What is “communication climate” in a group?

A) The physical environment in which group discussions take place
B) The emotional tone and atmosphere of interactions among group members
C) The formal structure of roles and leadership within the group
D) The rate at which group decisions are made

218. What is “information overload” in group communication?

A) The process of under-communicating to avoid overwhelming group members
B) The situation where group members do not share enough information
C) The situation where too much information is shared, leading to confusion or inaction
D) The strategy of simplifying complex issues to improve understanding

219. What is the importance of “nonverbal communication” in small groups?

A) It is not important and should be ignored during group discussions
B) It enhances the clarity of verbal communication and expresses emotions, attitudes, and reactions
C) It is primarily used to express humor during meetings
D) It only includes gestures and body language but is not relevant for decision-making

220. What is “interpersonal communication” in a small group?

A) The communication that occurs between the leader and group members
B) The communication that occurs between individuals in the group, focusing on relationships and emotions
C) The communication that focuses solely on task completion
D) The formal communication that follows strict rules and procedures

 

221. Which of the following is an example of a “task role” in a small group?

A) Encouraging group members to express their emotions
B) Helping the group focus on completing its objectives
C) Mediating conflicts between group members
D) Creating an atmosphere of trust and respect

222. What is the “norming” stage in group development?

A) The group is engaged in task completion without needing to address conflicts
B) The group members are defining their roles and responsibilities
C) The group members begin to resolve conflicts and establish working relationships
D) The group has already made decisions and is completing its work

223. Which of the following is a characteristic of a “leaderless” group?

A) The group has no direction and cannot make decisions
B) The group functions well with shared leadership and collaboration
C) The group is ineffective and lacks participation from members
D) The group depends on a designated leader to make all decisions

224. What is the “adjournment” phase of group development?

A) The group begins to work on tasks and develop group norms
B) The group reflects on its work and prepares for disbandment after achieving its goals
C) The group has conflicts that need to be resolved before moving forward
D) The group is focusing on making decisions and addressing concerns

225. What does “group polarization” refer to in group decision-making?

A) A situation where the group moves toward more extreme decisions than the individuals would have on their own
B) The process of group members reaching a consensus by balancing all viewpoints
C) A situation where group members agree quickly to avoid conflict
D) The process of strengthening weak ideas to ensure they are well-supported

226. How does “communication apprehension” affect small group communication?

A) It enhances clarity by making group members more direct in their communication
B) It reduces misunderstandings by encouraging active listening
C) It causes anxiety and reluctance to communicate, hindering group participation
D) It improves the group’s decision-making by forcing members to consider all perspectives

227. What is the purpose of a “leader’s agenda” in a group meeting?

A) To ensure that the group leader is the only one making decisions
B) To provide a structure for the meeting and ensure that important topics are addressed
C) To limit the scope of discussion to only the leader’s preferences
D) To make sure that the group follows rigid procedures without flexibility

228. What is the main goal of “conflict management” in a group setting?

A) To eliminate all disagreements and ensure harmony at all costs
B) To address and resolve differences constructively to reach an agreement
C) To encourage competition among group members to foster innovation
D) To allow only one voice to be heard in order to maintain control

229. What is “decision-making by consensus” in small groups?

A) A decision-making process where the group leader makes the final choice
B) A decision-making process where the majority opinion dictates the group’s choice
C) A decision-making process where the group works together to find a solution that everyone can agree upon
D) A decision-making process where group members avoid making a decision at all

230. What is a “group role” in the context of communication?

A) A title given to the leader of the group
B) A pattern of behavior that a group member assumes during group interactions
C) A type of conflict that arises within a group
D) The physical space where the group meets

231. How can a group deal with “social loafing”?

A) By giving tasks to only one member of the group
B) By making sure that each group member is assigned specific tasks and held accountable
C) By avoiding teamwork altogether
D) By promoting competition between group members to increase productivity

232. What is a “clique” in the context of group dynamics?

A) A subgroup within a group that forms around shared interests or social bonds
B) A type of formal leadership structure within the group
C) A tool used to measure the success of group decision-making
D) A technique used to reduce group conflict by avoiding difficult topics

233. What is “emotional intelligence” and how does it benefit group communication?

A) The ability to make rational decisions without considering feelings
B) The ability to understand and manage emotions, both in oneself and others, improving group collaboration
C) The ability to analyze group problems logically and without emotional interference
D) The ability to influence group members to make decisions that benefit the leader

234. What is the “silent majority” phenomenon in group communication?

A) A tactic where most group members silently agree without voicing their opinions
B) A situation where the loudest voices dominate group discussions, ignoring others
C) A technique used by leaders to get group members to remain silent during decision-making
D) A group norm where only a few members actively contribute, but everyone agrees silently

235. How does “groupthink” hinder effective decision-making?

A) It encourages diverse opinions and a wide range of ideas
B) It prevents dissenting opinions and critical thinking, leading to poor decisions
C) It results in productive debates and fosters creativity
D) It enhances trust and collaboration among group members

236. Which of the following best describes a “task-oriented” group?

A) A group focused on maintaining harmony and positive relationships among members
B) A group focused on achieving specific goals and completing tasks efficiently
C) A group that values creativity over task completion
D) A group that focuses solely on interpersonal communication

237. How can a group prevent “information overload” during a discussion?

A) By limiting the amount of information shared and focusing only on key points
B) By encouraging members to share every detail without regard for relevance
C) By ensuring that only the group leader communicates the necessary information
D) By avoiding any new ideas and sticking strictly to predetermined plans

238. What is the role of “feedback” in a group discussion?

A) To offer praise and positive reinforcement to group members
B) To provide constructive criticism and suggestions for improvement
C) To ensure that no disagreements arise during the discussion
D) To shut down any ideas that do not align with the group’s goals

239. What is “brainstorming” in the context of group decision-making?

A) A process where only the leader suggests ideas to the group
B) A process where group members share ideas freely without immediate evaluation or judgment
C) A process where the group works to narrow down options quickly
D) A process of analyzing and critiquing each idea as it is presented

240. How does “cultural diversity” influence group communication?

A) It can lead to misunderstandings and conflicts due to differences in communication styles
B) It helps the group reach a consensus faster by ensuring everyone agrees on ideas
C) It causes groups to avoid making decisions and causes delays
D) It is irrelevant and does not impact group interactions

241. What is the role of “active listening” in effective group communication?

A) To ignore irrelevant points and focus only on the most important issues
B) To listen attentively, interpret, and respond to group members’ messages thoughtfully
C) To dominate the conversation and ensure that your ideas are heard
D) To listen only when the group leader speaks

242. What is the most effective strategy to manage conflict within a group?

A) Ignoring conflicts and hoping they resolve on their own
B) Encouraging open communication and addressing issues as they arise
C) Allowing one person to make all decisions to avoid disagreements
D) Encouraging group members to avoid discussing sensitive topics

243. How can “collaboration” enhance group communication?

A) By ensuring that all group members contribute their ideas and work toward a common goal
B) By reducing the need for feedback and encouraging passive participation
C) By allowing only the leader to make decisions to ensure efficiency
D) By focusing on completing tasks quickly without considering everyone’s input

244. What is “role ambiguity” in a group?

A) When group members clearly understand their roles and responsibilities
B) When there is confusion about the roles and expectations of group members
C) When the group has clearly defined leadership roles
D) When group members avoid taking on responsibilities to maintain harmony

245. What is the “transformational leadership” style in group settings?

A) A leadership style focused on maintaining order and enforcing rules
B) A leadership style that focuses on inspiring and motivating group members to achieve a common vision
C) A leadership style that emphasizes controlling and directing the actions of group members
D) A leadership style that allows group members to make all decisions without guidance

 

246. What is the primary goal of “active participation” in a small group?

A) To dominate discussions and lead the group toward your ideas
B) To contribute ideas, listen to others, and collaborate to achieve group goals
C) To observe the group dynamics without engaging in the conversation
D) To avoid conflict and ensure that everyone agrees with each other

247. Which of the following is a characteristic of a “task-oriented leader”?

A) Focuses on developing relationships and resolving conflicts
B) Emphasizes the completion of tasks and achievement of group goals
C) Prioritizes emotional support and morale of the group
D) Avoids taking responsibility and defers to the group members

248. Which of the following is an example of “group cohesion”?

A) Group members arguing frequently
B) Group members working together harmoniously and supporting each other
C) A group leader making all decisions without consulting members
D) Group members focusing solely on their individual goals

249. In small group communication, what does “clarification” refer to?

A) Allowing group members to share only their final opinions
B) Ensuring that everyone understands a message by asking questions or restating ideas
C) Quickly agreeing to avoid disagreements
D) Ignoring unclear statements and moving on to the next topic

250. What is “information overload” in a group discussion?

A) A situation where only one idea is shared, and no other input is considered
B) A situation where there is too much information presented, overwhelming the group’s ability to process it
C) A situation where the group has reached an ideal decision quickly
D) A situation where information is withheld to protect group harmony

251. What is the “storming” stage of group development characterized by?

A) Group members working together smoothly without conflicts
B) Members experiencing conflicts over roles, tasks, and relationships
C) The group’s ideas being well received without disagreement
D) The group’s final decision-making process

252. What is the benefit of using “nonverbal communication” in small groups?

A) It helps avoid misunderstandings and allows for clear, direct verbal exchange
B) It can convey additional meaning, such as feelings and reactions, that words alone may not express
C) It allows group members to communicate without speaking
D) It prevents members from dominating the conversation

253. What is the role of a “facilitator” in a group discussion?

A) To make final decisions on behalf of the group
B) To guide the discussion, ensuring that everyone has an opportunity to contribute
C) To dominate the discussion and direct all group decisions
D) To avoid intervening in the group’s decision-making process

254. How can “group roles” enhance group communication?

A) By allowing group members to focus only on individual goals
B) By clarifying expectations and responsibilities, improving efficiency and collaboration
C) By preventing members from sharing conflicting ideas
D) By discouraging group members from taking responsibility for tasks

255. What is “social exchange theory” in the context of group communication?

A) A theory suggesting that group members are motivated by the desire to maximize benefits and minimize costs in interactions
B) A theory explaining how group members develop conflict by competing for leadership roles
C) A theory about how members communicate based solely on emotional needs
D) A theory that advocates for group cohesion by preventing any form of disagreement

256. What does “group polarization” describe in decision-making?

A) The group reaches a balanced decision that reflects all members’ opinions
B) The group’s decision becomes more extreme after discussing an issue
C) Group members hesitate to make decisions and avoid making a choice
D) Group members agree on a decision quickly without discussing it

257. What is a potential disadvantage of “groupthink” in decision-making?

A) It leads to more innovative solutions and better ideas
B) It encourages group members to critically evaluate ideas and make balanced decisions
C) It suppresses dissenting opinions and leads to poor or flawed decisions
D) It promotes open communication and fosters diverse opinions

258. Which of the following is an example of a “maintenance role” in a small group?

A) Suggesting ideas and solutions for the group’s tasks
B) Encouraging cooperation and ensuring that relationships within the group are positive
C) Criticizing and challenging the ideas put forward by others
D) Taking on the leadership role to direct group efforts

259. What does the “norming” stage of group development involve?

A) Group members begin to focus solely on completing tasks, without addressing interpersonal issues
B) Group members resolve conflicts, establish working relationships, and agree on group norms
C) Group members struggle to find common ground and often experience disagreements
D) The group reflects on its performance and prepares to disband

260. What does “decision-making by majority rule” entail in group settings?

A) The leader makes the final decision without input from group members
B) A decision is made by the group leader after consulting all members
C) The group reaches a decision by voting, and the option with the most votes is chosen
D) The group avoids making a decision altogether to preserve harmony

261. How can “shared leadership” impact group communication?

A) It allows the leader to make all decisions without input from others
B) It creates opportunities for all group members to contribute and take on leadership roles when needed
C) It leads to confusion and disorganization within the group
D) It restricts the group’s ability to make decisions quickly

262. What is “role differentiation” in small groups?

A) The group members perform the same tasks, leading to equality in roles
B) Each member is assigned unique tasks or responsibilities based on their strengths
C) Members choose roles based solely on their personal preferences
D) The group works together without clearly defined roles or responsibilities

263. How does “feedback” contribute to effective group communication?

A) It only serves to point out mistakes and weaknesses of members
B) It allows group members to share their thoughts, offer suggestions, and refine ideas for improvement
C) It is used to silence dissenting opinions and maintain order in the group
D) It is unnecessary as the group already knows what is expected from each member

264. What is the “forming” stage in group development?

A) The group members are in the process of defining roles, goals, and responsibilities
B) The group begins to reflect on its performance and prepares to dissolve
C) The group is fully functional and makes decisions without conflict
D) The group members are focused on completing tasks without attention to interpersonal issues

265. What does “social loafing” refer to in group settings?

A) Group members contributing equally to the group’s success
B) A situation where some group members contribute less effort, relying on others to do the work
C) The group making decisions quickly without delays
D) Group members participating fully and engaging in all aspects of the task

266. How does “collaboration” benefit small group communication?

A) It minimizes participation by allowing a few members to do all the work
B) It promotes teamwork by encouraging everyone to contribute ideas and share responsibility
C) It ensures that the group can reach decisions quickly without discussion
D) It allows the group leader to take control of the decision-making process

267. What is the role of “questioning” in small group discussions?

A) To ensure that group members do not offer contradictory ideas
B) To help clarify information, stimulate thinking, and encourage participation
C) To prevent the group from making any decisions or taking action
D) To make the leader feel more in control of the discussion

268. What is “information sharing” in small groups?

A) The process of one person delivering all relevant details to the group
B) The process of group members contributing and exchanging knowledge, perspectives, and insights
C) The process of withholding information to avoid group conflicts
D) The process of sharing only the leader’s ideas to ensure efficiency

269. What does “reflective thinking” involve in group problem-solving?

A) Analyzing and evaluating problems and solutions critically and systematically
B) Relying on intuition and gut feelings rather than facts or evidence
C) Focusing on the emotional aspects of the problem without considering the facts
D) Avoiding detailed analysis and seeking immediate answers

270. What is the function of “group norms” in small group communication?

A) To restrict creativity and prevent new ideas from emerging
B) To provide guidelines for behavior, helping members interact respectfully and efficiently
C) To give the leader full control over the decision-making process
D) To discourage conflict and ensure that all group members remain silent

 

271. What is the purpose of a “group agenda” in a meeting?

A) To limit the topics discussed and prevent new ideas from emerging
B) To outline the topics and goals to be discussed and ensure the meeting stays focused
C) To give the group leader full control over the meeting’s flow
D) To make sure only the leader speaks throughout the meeting

272. In a small group, “collaborative communication” can best be described as:

A) A leader-driven discussion where only the leader contributes ideas
B) A process where members work together, sharing ideas and building on each other’s thoughts
C) A form of communication where only one member is allowed to speak at a time
D) A method used to criticize and point out errors in other members’ ideas

273. What role does “feedback” play in small group communication?

A) It is used only when a group member has done something wrong
B) It helps group members reflect on their contributions and improve their communication
C) It prevents group members from making decisions too quickly
D) It is only helpful for leaders and not for other group members

274. What is the key characteristic of “effective listening” in a group setting?

A) Judging others’ ideas quickly
B) Paying attention to the speaker without interrupting, and providing thoughtful feedback
C) Focusing only on agreeing with the speaker
D) Ignoring the speaker if you disagree with them

275. Which of the following is a potential barrier to effective communication in small groups?

A) Active listening and participation
B) Clear roles and responsibilities
C) Distracting behaviors, such as side conversations or lack of focus
D) Open and respectful discussion

276. “Group dynamics” refer to:

A) The technical tasks and responsibilities in a group
B) The patterns of interaction, influence, and relationships among group members
C) The leader’s authority over the group
D) The physical space where a group meets

277. What is the role of “interpersonal conflict” in group communication?

A) To always be avoided at all costs
B) To promote harmony by allowing everyone to agree without discussion
C) To provide an opportunity for growth, new perspectives, and resolution of differences
D) To ensure that the group leader makes all decisions

278. What is the function of “group roles”?

A) To limit group members’ involvement in discussions
B) To distribute tasks and responsibilities to ensure the group works efficiently
C) To allow one member to dominate all decisions and actions
D) To prevent group members from participating in discussions

279. In a group, “leadership” refers to:

A) The person who makes all decisions without input from others
B) The ability to guide and facilitate the group’s process to achieve goals
C) The person who sets the agenda and controls the discussion
D) The member who dominates all group activities

280. “Brainstorming” in a small group is used to:

A) Evaluate and criticize ideas immediately after they are shared
B) Generate a wide range of ideas without immediate judgment or evaluation
C) Focus solely on the leader’s ideas
D) Keep the discussion as brief as possible

281. The “performing” stage of group development is characterized by:

A) Group members experiencing high levels of conflict and uncertainty
B) The group effectively working together to accomplish tasks and solve problems
C) The group members focusing primarily on forming relationships
D) Group members reflecting on their roles and evaluating progress

282. What is the role of “group norms” in managing conflicts?

A) They eliminate all forms of disagreement and prevent conflicts from arising
B) They set expectations for behavior and provide guidelines on how conflicts should be resolved
C) They encourage group members to ignore differences and avoid discussion
D) They encourage group members to suppress their opinions to avoid conflict

283. What is “decision fatigue” in a group setting?

A) A situation where the group is energized by making many decisions quickly
B) A situation where the group struggles to make decisions after a long series of discussions
C) A situation where the leader makes all decisions to avoid group conflict
D) A situation where the group is eager to make decisions but lacks information

284. What is “role ambiguity” in small groups?

A) A situation where all members know their responsibilities and tasks
B) A situation where there is uncertainty or confusion about the roles and responsibilities of group members
C) A situation where group roles are not necessary to the group’s success
D) A situation where the group has too many leaders and no followers

285. What does “task-oriented leadership” focus on?

A) Building strong interpersonal relationships within the group
B) Ensuring that the group accomplishes tasks and meets objectives
C) Resolving emotional issues within the group
D) Fostering open-ended discussion without a focus on outcomes

286. Which of the following is an example of “informal leadership” in a group?

A) A person appointed by the group leader to guide discussions
B) A group member who leads through influence and suggestions, without formal authority
C) A person with official decision-making power over the group
D) A group member who avoids participating in discussions

287. “Consensus decision-making” in a small group involves:

A) The leader making the final decision without consulting the group
B) Group members working together to find a decision that everyone can support, even if it is not their first choice
C) Group members voting to determine the outcome based on majority rule
D) The group avoiding making decisions to prevent conflicts

288. What is the purpose of “active listening” in group communication?

A) To interrupt the speaker and provide immediate feedback
B) To focus on the speaker’s words, understand their meaning, and respond thoughtfully
C) To avoid speaking at all during the conversation
D) To ignore what others are saying in favor of your own ideas

289. “Conflict resolution” in small groups is important because:

A) It prevents all types of disagreements from occurring
B) It ensures that all decisions are made by the group leader
C) It allows for disagreements to be managed and resolved in a way that is beneficial for the group
D) It encourages group members to suppress their differences

290. What is “information overload”?

A) A situation where there is not enough information for the group to make an informed decision
B) A situation where the group has too much information to process effectively
C) A situation where group members share only a limited amount of information
D) A situation where group members withhold information to maintain control

291. What does “socialization” in a group context mean?

A) Forcing everyone to agree on every idea
B) The process by which new members are integrated into the group and learn its norms and behaviors
C) Only allowing certain members to speak during meetings
D) Restricting communication to only personal topics

292. What does “decision-making by majority rule” involve?

A) The group leader makes all decisions independently
B) The group makes decisions based on the views of the majority of members
C) All group members must unanimously agree on a decision
D) Only the most experienced members have the right to make decisions

293. “Nonverbal communication” in a small group can include:

A) Only the words spoken by each group member
B) Only the leader’s facial expressions
C) Gestures, facial expressions, tone of voice, and body language
D) The written messages shared by group members

294. What is the purpose of “brainstorming” in small groups?

A) To evaluate and critique ideas as they are presented
B) To generate a wide range of possible solutions to a problem without judgment
C) To quickly make a decision without discussing all options
D) To suppress any creative or controversial ideas

295. What does “group cohesion” refer to?

A) The formal structure and hierarchy within a group
B) The degree to which group members feel connected and work together effectively
C) The competition between group members for leadership roles
D) The ability of the leader to make decisions without the group’s input

 

296. What is “groupthink”?

A) A process where the group has open debates on every decision
B) A condition where group members prioritize consensus over critical thinking, leading to poor decisions
C) A method of brainstorming to generate ideas
D) A process where individual opinions are always valued over group consensus

297. What role does “openness” play in small group communication?

A) It encourages group members to conceal their opinions and ideas
B) It promotes transparency and encourages group members to share thoughts and feelings freely
C) It prevents group members from sharing ideas unless asked
D) It ensures only the leader communicates their ideas to the group

298. Which of the following is an example of “nonverbal feedback” in a group setting?

A) Providing verbal praise for a group member’s contribution
B) Nodding your head to show agreement or understanding during a discussion
C) Asking clarifying questions during a meeting
D) Writing notes during the meeting

299. In group communication, “clarification” involves:

A) Asking questions to gain a clearer understanding of what others are saying
B) Dominating the discussion and redirecting the conversation
C) Ignoring others’ viewpoints to avoid confusion
D) Preventing others from asking questions

300. A “decision-making matrix” in small groups is useful for:

A) Generating ideas without considering their feasibility
B) Structuring the decision-making process to evaluate options based on specific criteria
C) Limiting group input to only a few members
D) Avoiding the need for group discussion altogether

301. What is the “storming” stage of group development?

A) A time when the group reaches consensus and works harmoniously
B) A period when group members experience conflict and differing opinions
C) A phase when the group begins to celebrate its achievements
D) The final stage where the group reflects on its performance

302. “Active participation” in a group refers to:

A) Only speaking when it is absolutely necessary
B) Engaging with the group, contributing ideas, and listening to others
C) Dominating the discussion without listening to others
D) Keeping your thoughts private and avoiding interaction

303. A “facilitator” in a small group setting is responsible for:

A) Making all decisions without input from others
B) Keeping the group on track and ensuring that all members have an opportunity to contribute
C) Ignoring the opinions of group members and pushing their own agenda
D) Limiting the discussion to only one viewpoint

304. What does “task conflict” refer to in a group?

A) Disagreements about the process or method used to accomplish tasks
B) Conflict about personal relationships between group members
C) The leader’s decision to avoid any conflict
D) Disagreements about which member should lead the group

305. “Consensus decision-making” ensures that:

A) All group members agree on every aspect of the decision
B) The decision is made by a simple majority vote
C) The group members find a solution that they can all support, even if it isn’t their preferred choice
D) Only the leader makes the final decision

306. “Norms” in a group are:

A) Unwritten rules that define expected behaviors and practices within the group
B) Formal rules created by the group leader
C) A set of instructions for how the group should handle conflicts
D) Only the guidelines for decision-making

307. What is the role of “social presence” in a virtual group setting?

A) It refers to the use of facial expressions to communicate emotions
B) It refers to how well a person’s personality and engagement are conveyed through technology
C) It involves controlling the group’s communication flow
D) It is only important when there are no disagreements

308. Which of the following is an example of “emotional intelligence” in small group communication?

A) Repressing your emotions to avoid conflict
B) Recognizing and managing your own emotions while considering others’ feelings during discussions
C) Ignoring the emotional needs of others in favor of task completion
D) Criticizing group members’ emotional responses to issues

309. In small group communication, “constructive criticism” involves:

A) Attacking a person’s character or abilities
B) Providing feedback in a way that encourages growth and improvement
C) Telling the person what they want to hear without offering suggestions for improvement
D) Avoiding feedback altogether to keep the peace

310. “Conflict resolution styles” in a group can include:

A) Ignoring all conflicts to avoid discomfort
B) Avoiding, accommodating, competing, compromising, and collaborating
C) Relying only on the leader to resolve all conflicts
D) Relying on punishment and exclusion to solve conflicts

311. What is the significance of “social loafing” in a group setting?

A) It helps group members share tasks equally
B) It refers to individuals contributing less effort when working in a group than they would alone
C) It encourages healthy competition among group members
D) It encourages everyone to take responsibility for the group’s success

312. What is the “deliberative decision-making” process in a group?

A) The group makes decisions quickly and without full discussion
B) The group carefully considers all available options before making a decision
C) The group relies solely on the leader to make decisions
D) The group avoids making any decisions until all members agree

313. In small group communication, what is the “follower” role typically characterized by?

A) Taking initiative and leading discussions
B) Providing support to the leader and contributing to group decisions
C) Criticizing others’ ideas without offering solutions
D) Steering the group’s agenda away from decision-making

314. “Decision-making bias” in a group refers to:

A) Making decisions based on evidence and logical reasoning
B) Favoring one member’s opinion over others due to personal relationships
C) Following a structured decision-making process to reach an agreement
D) Allowing everyone to contribute equally to the discussion

315. What is the purpose of “role flexibility” in a group?

A) To make sure everyone follows one person’s directions
B) To allow group members to take on different roles as needed throughout the group’s activities
C) To restrict each person to one role for the entire duration of the group’s work
D) To ensure the leader has full control over the group’s work

316. What does “information sharing” mean in small group communication?

A) Only sharing information that supports one person’s viewpoint
B) Sharing relevant and accurate information among all group members to enhance decision-making
C) Withholding information to avoid sharing credit for an idea
D) Keeping information private so the group cannot debate its validity

317. “Team cohesion” is important because:

A) It helps members avoid any conflict or disagreements
B) It encourages open communication and collaboration toward common goals
C) It ensures that everyone in the group thinks the same way
D) It reduces the amount of work done by individual members

318. “Active decision-making” in a group refers to:

A) The leader making all the decisions for the group
B) All group members being involved in discussing, evaluating, and selecting the decision
C) Letting the group make decisions based solely on majority vote
D) Avoiding decisions to prevent disagreements

319. What is the role of “critical thinking” in small group communication?

A) To help the group make decisions without considering different viewpoints
B) To encourage group members to question assumptions, evaluate evidence, and make informed decisions
C) To prevent members from challenging ideas to avoid conflict
D) To prioritize one member’s opinion over others

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