CCNP Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0) Practice Exam

Prepare confidently for the Cisco Certified Network Professional (CCNP) TSHOOT v2.0 certification with our comprehensive practice exam at Exam Sage. This practice test is expertly designed to mirror the actual Cisco TSHOOT exam objectives, helping you master the skills necessary to effectively troubleshoot, maintain, and optimize Cisco IP networks.

What is the CCNP TSHOOT v2.0 Exam?

The CCNP TSHOOT exam is a crucial step for networking professionals aiming to validate their ability to diagnose and resolve complex network issues in enterprise environments. The exam tests your practical knowledge of Cisco routing and switching technologies, including troubleshooting Layer 2 and Layer 3 protocols, identifying configuration errors, and resolving network performance problems.

What You Will Learn:

Our TSHOOT practice exam covers essential topics to sharpen your troubleshooting skills, including:

Troubleshooting and maintaining complex enterprise networks
Diagnosing issues in EIGRP, OSPF, and BGP routing protocols
Identifying and resolving VLAN, STP, and EtherChannel problems
Understanding Frame Relay and MPLS VPN troubleshooting
Analyzing network performance issues using Cisco IOS tools
Verifying network security and access control configurations
Working with Cisco IOS features such as IP SLA, NetFlow, and HSRP
Applying best practices for fault isolation and problem resolution

Why Choose Exam Sage for Your CCNP TSHOOT Exam Preparation?

At ExamSage.com, we provide high-quality, up-to-date practice exams developed by networking experts to ensure you are fully prepared for the real CCNP TSHOOT exam. Our carefully crafted questions come with detailed explanations, helping you understand not only the correct answers but also the underlying concepts. With Exam Sage, you get:

Realistic exam simulations that match the current TSHOOT exam blueprint
Comprehensive coverage of all exam objectives
Clear, in-depth explanations for every question to reinforce learning
Easy-to-use interface for seamless test-taking experience
Immediate feedback to identify your strengths and areas needing improvement

Maximize your chances of passing the CCNP TSHOOT v2.0 exam on your first attempt by practicing with Exam Sage’s trusted resources. Start your journey to becoming a certified Cisco network professional today!

Sample Questions and Answers

Question 1

You are troubleshooting a network issue where users cannot access an internal web server. The server is accessible by IP but not by hostname. What is the most likely cause?

A. DNS misconfiguration
B. Web server port misconfiguration
C. ARP table corruption
D. Routing loop

Answer: A. DNS misconfiguration
Explanation: If the server is accessible by IP but not hostname, the issue is likely DNS-related. This means the hostname is not being resolved to an IP address.

Question 2

Which Cisco command helps verify whether the routing protocol OSPF is enabled on an interface?

A. show ip protocols
B. show ip ospf neighbor
C. show ip ospf interface
D. show ip interface brief

Answer: C. show ip ospf interface
Explanation: This command lists interfaces running OSPF, including area assignment and OSPF-specific details.

Question 3

While checking a Layer 3 switch, you notice one VLAN’s SVI is down/down. What is the most likely cause?

A. No device is connected to the VLAN
B. The VLAN has no IP address
C. The VLAN interface is administratively down
D. No active port is assigned to the VLAN

Answer: D. No active port is assigned to the VLAN
Explanation: SVIs require at least one up/up port in that VLAN to move to an up/up state.

Question 4

What does the %CDP-4-DUPLEX_MISMATCH log message indicate?

A. Interface speed mismatch
B. Subnet mismatch
C. CDP is disabled
D. One side is full-duplex and the other is half-duplex

Answer: D. One side is full-duplex and the other is half-duplex
Explanation: This message indicates a duplex mismatch between two connected devices, often causing performance issues.

Question 5

Which of the following is a potential cause of flapping OSPF neighbor adjacencies?

A. Interface MTU mismatch
B. Mismatched IP addresses
C. Incorrect route summarization
D. Access-list blocking OSPF packets

Answer: A. Interface MTU mismatch
Explanation: OSPF requires matched MTU settings for adjacency. Mismatches can cause frequent resets.

Question 6

You suspect a routing loop in your network. Which command can help you detect it?

A. show ip route
B. traceroute
C. show cdp neighbors
D. ping

Answer: B. traceroute
Explanation: Traceroute reveals the path a packet takes. If a routing loop exists, traceroute will show repeating hops.

Question 7

HSRP is configured but users complain of intermittent access. What might be wrong?

A. Incorrect standby IP configuration
B. Preemption not configured
C. Standby priority is equal
D. Physical interface is shut down

Answer: B. Preemption not configured
Explanation: Without preemption, a higher-priority router may not take over after recovery, leading to unexpected behavior.

Question 8

What command shows whether a router received a specific EIGRP route from a neighbor?

A. show ip route eigrp
B. show ip eigrp topology
C. show ip protocols
D. show ip eigrp neighbors

Answer: B. show ip eigrp topology
Explanation: This command displays the EIGRP topology database including feasible successors and routes received.

Question 9

You see %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback0, changed state to down. What is the likely cause?

A. Loopback interfaces never go down
B. Loopback has no IP address
C. Shutdown was issued
D. Misconfigured static route

Answer: C. Shutdown was issued
Explanation: Loopback interfaces are always up unless manually shut down.

Question 10

An engineer observes that traffic from a remote site is using the backup link instead of the primary. What is the most likely cause?

A. BGP administrative distance is too high
B. IP SLA not configured
C. Static route preference is lower than OSPF
D. EIGRP is preferred over BGP

Answer: B. IP SLA not configured
Explanation: IP SLA helps monitor the primary link and can dynamically change routes when the primary fails.

Question 11

You’re unable to form an EIGRP neighbor relationship. Which condition must be true?

A. Interfaces must be passive
B. Authentication must be enabled
C. The same autonomous system number must be used
D. Static routes must be present

Answer: C. The same autonomous system number must be used
Explanation: EIGRP routers must share the same AS number to become neighbors.

Question 12

Which command helps determine whether BGP routes are filtered?

A. show ip bgp summary
B. show ip route
C. show ip bgp neighbors
D. debug ip routing

Answer: C. show ip bgp neighbors
Explanation: This shows filters applied on inbound and outbound updates.

Question 13

A router receives a packet with TTL = 1. What will it do?

A. Forward the packet
B. Drop the packet and send ICMP Time Exceeded
C. Reset TTL to 255
D. Create a routing loop

Answer: B. Drop the packet and send ICMP Time Exceeded
Explanation: TTL=1 decrements to 0 on the next hop, triggering a drop.

Question 14

Which command checks if a DHCP binding was assigned to a specific host?

A. show ip dhcp pool
B. show ip dhcp binding
C. show running-config
D. show ip interface brief

Answer: B. show ip dhcp binding
Explanation: This lists IP-to-MAC address mappings.

Question 15

A switch interface is err-disabled. Which command helps determine the cause?

A. show interfaces status
B. show errdisable recovery
C. show interfaces
D. show port-security

Answer: B. show errdisable recovery
Explanation: Displays the reason for the err-disabled state and auto-recovery timers.

Question 16

Which of the following would not prevent OSPF adjacency?

A. Authentication mismatch
B. Hello/dead interval mismatch
C. Area ID mismatch
D. Static routing configuration

Answer: D. Static routing configuration
Explanation: Static routing doesn’t interfere with OSPF adjacency formation.

Question 17

You suspect asymmetric routing in your network. Which tool helps confirm this?

A. Ping
B. Debug ip routing
C. Traceroute
D. NetFlow

Answer: D. NetFlow
Explanation: NetFlow shows flow direction and allows for asymmetric path detection.

Question 18

A router redistributes static routes into OSPF but they aren’t seen in the topology. Why?

A. Static routes are not in the routing table
B. OSPF redistribution is disabled by default
C. Route-maps are required
D. Metric is missing

Answer: D. Metric is missing
Explanation: OSPF requires a metric when redistributing routes.

Question 19

Which condition triggers STP TCN (Topology Change Notification)?

A. Root bridge election
B. VLAN deletion
C. Port transitioning to forwarding
D. Link-layer protocol mismatch

Answer: C. Port transitioning to forwarding
Explanation: TCNs are generated when a port changes from blocking to forwarding.

Question 20

Which command verifies HSRP status?

A. show standby brief
B. show ip route
C. show spanning-tree
D. show ip protocols

Answer: A. show standby brief
Explanation: This shows HSRP group number, state, priority, and active/standby roles.

Question 21

What does a continuously incrementing input error count on an interface suggest?

A. Duplex mismatch
B. Interface shutdown
C. Normal operation
D. Congestion control

Answer: A. Duplex mismatch
Explanation: Collisions due to duplex mismatches cause input errors to rise.

Question 22

You see D EX in the routing table. What does it mean?

A. Default route
B. EIGRP external route
C. Dynamic static route
D. Default OSPF export

Answer: B. EIGRP external route
Explanation: D EX indicates an external EIGRP route redistributed into the AS.

Question 23

What’s the default HSRP priority?

A. 50
B. 100
C. 200
D. 255

Answer: B. 100
Explanation: Default HSRP priority is 100 unless manually set.

Question 24

Which command checks if IP SLA is active?

A. show ip sla monitor statistics
B. show ip sla statistics
C. show ip sla config
D. show monitor

Answer: B. show ip sla statistics
Explanation: Displays current SLA operation statistics and success rates.

Question 25

You’ve configured an extended ping, but receive no response. Which issue could be the cause?

A. Ping packet size
B. IP routing disabled
C. Source IP not reachable
D. OSPF neighbor down

Answer: C. Source IP not reachable
Explanation: If the source IP address used in extended ping isn’t reachable, replies won’t be received.

Question 26

How can you identify if a route is being filtered by distribute-list in EIGRP?

A. show ip eigrp neighbors
B. show ip protocols
C. debug eigrp fsm
D. show ip eigrp topology all-links

Answer: B. show ip protocols
Explanation: This command lists distribute-lists and other filtering mechanisms.

Question 27

In STP, a port in the blocking state:

A. Forwards user traffic
B. Listens for BPDUs
C. Transmits BPDUs
D. Learns MAC addresses

Answer: B. Listens for BPDUs
Explanation: Blocking ports only listen to BPDUs to prevent loops.

Question 28

Which logging level includes error messages about software issues?

A. 0 – Emergency
B. 2 – Critical
C. 3 – Errors
D. 5 – Notifications

Answer: C. 3 – Errors
Explanation: Level 3 logs errors that may affect functionality.

Question 29

What type of route is automatically created when a subnet is configured on an interface?

A. Static route
B. Connected route
C. Dynamic route
D. Null route

Answer: B. Connected route
Explanation: Connected routes are created automatically when IPs are configured on active interfaces.

Question 30

What is required to form a BGP peering?

A. Matching AS number
B. Directly connected peers
C. Reachable TCP port 179
D. Identical router IDs

Answer: C. Reachable TCP port 179
Explanation: BGP uses TCP port 179 to establish sessions between peers, even across different ASes.

Question 31

You observe that a router’s interface is up, but the line protocol is down. What is the most likely cause?

A. The interface is administratively down
B. There is a mismatch in encapsulation types
C. The interface has no IP address assigned
D. The interface is in a shutdown state

Answer: B. There is a mismatch in encapsulation types
Explanation: When an interface is up but the line protocol is down, it often indicates a Layer 2 issue, such as a mismatch in encapsulation types (e.g., one side using HDLC and the other using PPP).

Question 32

Which command can help identify if a router is receiving OSPF hello packets on an interface?

A. show ip ospf neighbor
B. debug ip ospf hello
C. show ip ospf interface
D. debug ip ospf events

Answer: B. debug ip ospf hello
Explanation: This debug command displays OSPF hello packets being sent and received, helping to verify OSPF neighbor discovery.

Question 33

A network administrator notices that EIGRP is not forming neighbor relationships over a new link. What could be the cause?

A. The interfaces are in different subnets
B. The interfaces have mismatched MTU sizes
C. The interfaces are passive
D. All of the above

Answer: D. All of the above
Explanation: EIGRP neighbor relationships require interfaces to be in the same subnet, have matching MTU sizes, and not be configured as passive.

Question 34

You are troubleshooting a BGP session that is stuck in the “Active” state. What is the most probable cause?

A. The BGP peer is not reachable
B. The BGP peer is in the same AS
C. The BGP peer has a higher router ID
D. The BGP peer is using route reflectors

Answer: A. The BGP peer is not reachable
Explanation: A BGP session stuck in the “Active” state typically indicates that the TCP connection cannot be established, often due to reachability issues.

Question 35

Which command provides information about the last time a BGP neighbor was reset?

A. show ip bgp summary
B. show ip bgp neighbors
C. show ip bgp
D. show ip bgp sessions

Answer: B. show ip bgp neighbors
Explanation: This command displays detailed information about BGP neighbors, including the last reset time and reason.

Question 36

A switch port is configured as an access port in VLAN 10, but the connected host cannot communicate. What could be the issue?

A. The port is in shutdown state
B. The VLAN does not exist on the switch
C. The port is configured as a trunk
D. The host has a static IP address

Answer: B. The VLAN does not exist on the switch
Explanation: If the VLAN is not present on the switch, the access port will be inactive, preventing communication.

Question 37

Which command can help verify if a switch port is err-disabled due to a security violation?

A. show port-security interface
B. show interfaces status
C. show errdisable recovery
D. show running-config

Answer: A. show port-security interface
Explanation: This command displays port security status and violation counts for a specific interface.

Question 38

You configure HSRP on two routers, but both become active. What is the likely cause?

A. Different HSRP group numbers
B. Mismatched priorities
C. Incorrect virtual IP address
D. HSRP authentication mismatch

Answer: D. HSRP authentication mismatch
Explanation: An authentication mismatch prevents HSRP peers from recognizing each other, causing both to assume the active role.

Question 39

Which command displays the OSPF database for a specific area?

A. show ip ospf database
B. show ip ospf database area [area-id]
C. show ip ospf
D. show ip ospf interface

Answer: B. show ip ospf database area [area-id]
Explanation: This command shows the OSPF link-state database for a specified area.

Question 40

A router is redistributing routes from EIGRP into OSPF, but the routes are not appearing in the OSPF domain. What could be the issue?

A. The EIGRP routes are not in the routing table
B. The OSPF process is not running
C. The redistribution lacks a metric
D. The OSPF area is misconfigured

Answer: C. The redistribution lacks a metric
Explanation: OSPF requires a metric to be specified when redistributing routes from another protocol.

Question 41

Which command can help identify if a router is receiving BGP updates from a neighbor?

A. show ip bgp summary
B. debug ip bgp updates
C. show ip route bgp
D. show ip protocols

Answer: B. debug ip bgp updates
Explanation: This debug command displays BGP update messages being sent and received.

Question 42

You notice that a router’s CPU utilization is consistently high. Which command can help identify the process consuming the most CPU?

A. show processes cpu
B. show memory
C. show version
D. show interfaces

Answer: A. show processes cpu
Explanation: This command displays CPU utilization and the processes consuming CPU resources.

Question 43

A router’s interface shows “input queue drops.” What does this indicate?

A. The interface is receiving more traffic than it can process
B. The interface is not receiving any traffic
C. The interface is in a shutdown state
D. The interface has a duplex mismatch

Answer: A. The interface is receiving more traffic than it can process
Explanation: Input queue drops occur when the interface’s input queue is full, indicating congestion.

Question 44

Which command can help verify if a router is sending ICMP unreachable messages?

A. debug ip icmp
B. show ip route
C. show ip interface
D. debug ip packet

Answer: A. debug ip icmp
Explanation: This debug command displays ICMP messages being sent and received by the router.

Question 45

You configure a static route on a router, but it does not appear in the routing table. What could be the reason?

A. The next-hop IP address is unreachable
B. The route is configured with a higher administrative distance
C. The route is configured as a floating static route
D. All of the above

Answer: D. All of the above
Explanation: A static route will not appear in the routing table if the next-hop is unreachable, if it has a higher administrative distance than an existing route, or if it’s a floating static route and the primary route is active.

Question 46

Which command displays the status of all interfaces on a switch?

A. show interfaces
B. show interfaces status
C. show ip interface brief
D. show running-config

Answer: B. show interfaces status
Explanation: This command provides a concise overview of all interfaces, their status, VLAN assignment, and speed/duplex settings.

Question 47

A router is not forming OSPF neighbor relationships on a broadcast network. What could be the cause?

A. The interface is configured as passive
B. The OSPF priority is set to 0
C. The OSPF network type is point-to-point
D. The interface lacks an IP address

Answer: A. The interface is configured as passive
Explanation: Passive interfaces do not send OSPF hello packets, preventing neighbor relationships.

Question 48

Which command can help verify the DHCP bindings on a router?

A. show ip dhcp pool
B. show ip dhcp binding
C. show running-config
D. show ip interface brief

Answer: B. show ip dhcp binding
Explanation: This command displays the current DHCP bindings, showing IP-to-MAC address mappings.

Question 49

You configure a new VLAN on a switch, but hosts in that VLAN cannot communicate. What could be the issue?

A. The VLAN is not allowed on the trunk link
B. The VLAN does not exist on the switch
C. The VLAN interface is down
D. All of the above

Answer: D. All of the above
Explanation: Hosts in a VLAN cannot communicate if the VLAN is not allowed on trunk links, does not exist on the switch, or if the VLAN interface is down.

Question 50

Which command can help identify if a router is receiving RIP updates?

A. debug ip rip
B. show ip protocols
C. show ip route rip
D. All of the above

Answer: D. All of the above
Explanation: All these commands provide information about RIP updates and configurations.

Question 51

A router’s interface is showing a high number of CRC errors. What does this indicate?

A. Duplex mismatch
B. Physical layer issues
C. Cable problems
D. All of the above

Answer: D. All of the above
Explanation: CRC errors often result from physical layer issues, including duplex mismatches and faulty cables.

Question 52

Which command can help verify the spanning-tree status on a switch?

A. show spanning-tree
B. show vlan
C. show interfaces trunk
D. show mac address-table

Answer: A. show spanning-tree
Explanation: This command displays the spanning-tree status, including root bridge information and port roles.

Question 53

You configure a trunk link between two switches, but VLAN 20 traffic is not passing. What is the most likely reason?

A. VLAN 20 does not exist on both switches
B. VLAN 20 is not allowed on the trunk
C. The trunk mode is set to dynamic auto on both ends
D. All of the above

Answer: D. All of the above
Explanation: For VLAN traffic to pass across a trunk, the VLAN must exist on both switches, be allowed on the trunk, and the trunk must be established (which won’t happen if both ends are in dynamic auto mode).

Question 54

A network engineer notices that OSPF neighbors keep flapping on a point-to-point link. What could be the cause?

A. Incorrect network type
B. Interface flapping due to physical issues
C. OSPF hello and dead timer mismatch
D. Loopback interface conflict

Answer: B. Interface flapping due to physical issues
Explanation: Frequent OSPF neighbor flaps often indicate instability at Layer 1, such as faulty cables or ports causing the interface to go up/down repeatedly.

Question 55

What is a common cause of STP loops even when STP is enabled?

A. All switches are in client mode
B. BPDU Guard is disabled on edge ports
C. One of the switches has STP disabled
D. Trunks are misconfigured as access ports

Answer: C. One of the switches has STP disabled
Explanation: If STP is disabled on any switch, it may forward BPDUs improperly and cause broadcast storms and loops.

Question 56

Which protocol can detect unidirectional links that cause STP failures?

A. CDP
B. UDLD
C. LACP
D. STP

Answer: B. UDLD
Explanation: UniDirectional Link Detection (UDLD) detects one-way communication links that can cause loops or communication failures.

Question 57

You’re troubleshooting NAT and find that external users cannot reach an internal web server. Which command helps verify NAT translation?

A. show ip route
B. show ip nat translations
C. show ip interface brief
D. debug ip packet

Answer: B. show ip nat translations
Explanation: This command shows active NAT translation entries and helps verify whether translation is happening.

Question 58

A user complains of intermittent connection to a server. You notice packet loss when pinging from their subnet. Which layer should you troubleshoot first?

A. Layer 2
B. Layer 3
C. Layer 1
D. Layer 7

Answer: C. Layer 1
Explanation: Packet loss may often result from physical issues (bad cables, interfaces, or connectors), which fall under Layer 1.

Question 59

Which command helps determine whether an access-list is blocking traffic?

A. show access-lists
B. show ip interface brief
C. debug ip access-list
D. show ip nat translations

Answer: A. show access-lists
Explanation: This command shows counters of matched packets, helping determine if an ACL is permitting or denying traffic.

Question 60

Your HSRP group is not electing a standby router. What could be the cause?

A. All routers have the same priority
B. Standby preemption is not enabled
C. Authentication mismatch
D. All of the above

Answer: D. All of the above
Explanation: Equal priority without preemption, or configuration mismatches like authentication issues, can prevent proper standby election.